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Derek Fonnie | Elance
 
176985602337900
Last Sign-in: May 25, 2012

Derek Fonnie

   Australia
  |   Chadstone, Victoria

Overview

I have 20 years experience working in the Information Technology Department at the University of Melbourne.
My primary role within ITS was the support of Apple Mac hardware and software, troubleshooting, imaging and the deployment of new machines, visualization software, upgrades, updates and antivirus, data backup and transfer.
I have also provided support for Windows hardware and a number of software packages.
I have completed the Apple Desktop Support Essentials course.
I have also completed the Apple Technician Course.
I have an...

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Skills (10)

Tested
Mac OSX
Computer Skills
Call Center Skills
Helpdesk
Knowledge of Microsoft Office
Microsoft Excel
Microsoft Outlook
General Office Skills
Email
Customer Service

Keywords

My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
derekthemacguy
Type
Individual
Member Since
May 2012
Elance URL
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Derek Fonnie | Elance

Derek Fonnie