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Rachael B. | Elance
 
176985602337900
Last Sign-in: Jul 4, 2014

Rachael B.

Data Entry/Email/Chat Customer Service/Audits
   United States
  |   Louisville, KY

Overview

Minimum Hourly Rate $22

Experience
Pharmacy Contracting
Humana Work at home

Assisted clients with contracting & technical questions, claims, & prior auths.
Responsible for answering a multi-line phone system. Assisted with mentoring and coaching representatives via chat system. Set up all work at home reps in dept with VOIP system and designed step by step manual for setting up and troubleshooting VOIP.

Shift Lead/Outage Mang
Charter Communications

Mentored and coached Chat Leads with troubleshooting help. Performed quality audits on chats and...

Read More »

Skills (10)

Tested
Overview  |  Job History  |  Resume/C.V.

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Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
desertfae
Type
Individual
Member Since
July 2014
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Rachael B. | Elance

Rachael B.