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Lourdes Bernadette D. | Elance
 
176985602337900
Last Sign-in: Mar 27, 2015

Lourdes Bernadette D.

Help Desk Technician | SEO | Reports | Research
   Philippines
  |   Cabanatuan City, Nueva Ecija

Overview

Minimum Hourly Rate $5

TECHNICAL SUPPORT

- Product Specialist
- Troubleshoot Networking Devices
- Research required information using available resources
- Follow standard processes and procedures
- Redirect problems to appropriate resource
- Gather customerís information and determine the issue by evaluating and analyzing the symptoms
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
- Deliver service and support to end-users using and operating automated call distribution...

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Skills (9)

Tested
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
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DessaDomingo
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Member Since
March 2015
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Lourdes Bernadette D. | Elance

Lourdes Bernadette D.