Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Dana Guidry | Elance
 
176985602337900
Last Sign-in: Jun 10, 2014

Dana Guidry

Experienced typist and data entry operator
   United States
  |   Wichita, KS
  |  7:26 am Local Time

Overview

With over ten years experience in phone based customer service, I have honed my ability to be flexible, knowledgeable, and courteous to all customers. i am a fast worker but also detail oriented, quick on my feet and know my way around the computer and Internet.

Read More »

Skills (6)

Tested
Phone Support
Telephone Etiquette Certification
My Score
avg
General Office Skills
Office Skills Test
My Score
avg
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Passed
Customer Service
Customer Service Test
My Score
avg
Passed
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
Computer Skills
Computer Skills Test
My Score
avg
Passed

Employment

Alpine Access
CSR
2012 - 2013
Helped customers resolve problems with their health insurance by answering questions and researching their query.
Convergys
Work At Home CSR
2011 - 2012
Using a work at home environment to assist customers through a soft phone for a major cable company by troubleshooting problems and scheduling a technician if necessary. Also, help customers with...
Virginia Premier Health Care
Data Entry II
2004 - 2008
1)Entering insurance data in an online computer form. 2) Verifying correct data input. 3) Helping floor supervisor when needed. 4) Help train new claims employees.
Online Communications
Call Center Rep
2003 - 2004
Calling businesses to update their business portfolio and offer business enhancement services
Sunterra Resorts
Telemarketer
2003 - 2003
Selling vacation packages for a Timeshare Resort
Answering Service of Richmond
Telephone Secretary
2002 - 2003
1) Answer phones for 200+ clients 2) Take and relay messages in a timely manner 3) Customer relations
Stadler & Company
Researcher
2001 - 2002
1) Verify past employment and education for applicants who apply for employment with our clients. This is accomplished by calling each listing on the applicant's application. 2) Data entry into a...
VIP Telephone Answering Service
Telephone Secretary
1994 - 1997
1) Answered phones on a multi-line phone system for a diverse group of clients in a fast paced work environment. 2) Took and relayed messages to each client in a timely manner. 3) Supervised and...

Keywords

Data Entry
Typing
Customer Service
Internet Research
Telephone Secretary
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
dguidry
Type
Individual
Member Since
April 2012
Elance URL
Verifications
0
Dana Guidry | Elance

Dana Guidry