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April dianice C. | Elance
 
176985602337900
Last Sign-in: Jun 10, 2015

April dianice C.

Hardworking Mom
   Philippines
  |   Loon, Bohol

Verified Freelancer

April dianice C.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $11

Hello! I need an online job to provide for my family. I am very reliable in
these fields: Support Data Entry, Personal Assistant, Web Research, Email Response Handling, Order Processing. I have over 7 years working
experience already. Thank you

Read More »
May 15, 2013|Customer Service|$0|Completed
May 6, 2013|Customer Service|$0|Completed

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Portfolio

Skills (6)

Tested
Personal Assistant
Other - Customer Service
Customer Service & Support

Employment

ICT Marketing Services, Inc.
Telephone Banker for Chase Bank (USA)
2008 - 2009
Assist Chase customers for all their personal banking needs. Average Handling Time (3 minutes per call), Quality (97% & above) and Customer Satisfaction (95% and above) are metrics to be maintained.
IBM Daksh Business Process, Phils.
Customer Care Specialist
2006 - 2008
Assist eBay members issues with regard to their account security through email or chat. Productivity (5 chats per hour or 10 emails per hour), Quality (85% & above) and Customer Satisfaction (93%...

Education

University of the Philippines-Mindanao
Bachelor of Science in Food Technology
2001 - 2005
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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  • 12 months
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Identity
Username
dianicecalamba
Type
Individual
Member Since
April 2013
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April dianice C. | Elance

April dianice C.