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Lori Dacus (Tremaine) | Elance
 
176985602337900
Last Sign-in: Jul 29, 2015

Lori Dacus (Tremaine)

Salesforce Admin / Support Analyst with 6+yrs Exp
   United States
  |   Bartlett, TN
  |  1:09 pm Local Time

Overview

Minimum Hourly Rate $33

Over 6 yrs experience as a salesforce.com Administrator and Technical Support Specialist. Specializing in general customizations, VR, WFR, reporting, importing, dashboards, third party app installations, and day-to-day management.

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Jun 20, 2014|Other - Administrative Support|$24,890|Working

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Portfolio

Salesforce Cert. Admin exam is for individual who has experience as a Salesforce Admin,...
http://certification.salesforce.com/verification?&fullname=Lori%20Tremaine
Salesforce Cert. Admin exam is for individual who has experience as a Salesforce Admin,...
http://certification.salesforce.com/verification?&fullname=Lori%20Tremaine
SFDC Cert. DEV exam is for individual who has experience developing custom apps on the...
http://certification.salesforce.com/verification?&fullname=Lori%20Tremaine
Networking Manual for the Technically Impaired

Skills (6)

Tested
Salesforce App Development
Knowledge of Salesforce Test
My Score
avg
Passed
Windows XP Administration
Windows XP Test
My Score
avg
Passed
Technical Writing
Technical Writing Skills Certification
My Score
avg
Computer Skills
Computer Skills Test
My Score
avg
Call Center Skills
Call Center Skills Test
My Score
avg
Customer Service
Customer Service Test
My Score
avg

Service Description

Consulting Services / Support Services / Administration Services / Technical Services for Individuals or Organizations that utilize the Salesforce.com CRM application. I offer the initial set-up, customization, reporting, data migration, and any general system admin needs.

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Employment

Advologix.com LLC
Director of Product Support and Salesforce SME
2011 - 2014
Worked to Handle end-user application support and troubleshoot issues with their AdvologixPM Application (A Law Practice Management application - built on the Salesforce.com/Force.com platform)....
First Tennessee Bank National Association
Salesforce Technical Support Analyst (TAC)
2010 - 2011
~ Worked with First Tennessee Bank National Association, through TekSystems. Handling end-user application support of their Project for the implementation of Salesforce.com within their Enterprise...
Stream Global Services
Functional Tier II Customer Service / Technical Su
2008 - 2010
~*~Worked as a Functional Tier II Customer Service / Technical Support Specialist of Salesforce.com application (October 2009 to March 2010). I worked to troubleshoot advanced issues within the...

Education

Columbia Southern University
Bachelor of Science in Information Technology
2010 - 2012
Jefferson Community College
Associates in Applied Sciences degree in Computer Information Technology
2004 - 2007

Keywords

salesforce.com Administrator
CRM
Technical Support
Application Support
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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672
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Clients
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Identity
Username
Diatre73
Type
Individual
Member Since
June 2009
Elance URL
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0
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Lori Dacus (Tremaine) | Elance

Lori Dacus (Tremaine)