Administrated Salesforce organization with over 400 licenses and over 20,000 users
Designed and implemented a SalesForce rollout plan, involving sales processes related
to managing leads and then the conversion to personal accounts and opportunities
Developed Salesforce to include the creation of custom objects, workflows, visual flow, S-Controls, case management
Created visualforce pages and triggers, classes, mail services
Integrated Salesforce with external web services / applications
Implemented the Mail to Case, and customer support portal
Trained internal team members for the use of salesforce
Analyzed and defined business processes related to Salesforce and related internal systems
Created life sales cycle and implemented all of the collections and finance processes including personal accounts management, opportun
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SalesForce Senior Developer / Administrator
2011 - 2012
Administer and manage Salesforce.com environment.
Actively communication with people in other departments to utilize Salesforce.com
Salesforce.com development including creating custom...
2008 - 2008
Development of functionality for openenglish.com web site such as the login and contact us section, navigation between pages, redesign and implementation of the data base.