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Simon T. | Elance
 
176985602337900
Last Sign-in: Sep 12, 2010

Simon T.

Skilled IT Professional
   United Kingdom
  |   Derbyshire, UK
  |  4:49 pm Local Time

Overview

Minimum Hourly Rate $15

My name is Simon Tunnicliffe I am 29 and have 10 years experience within the IT industry, I worked for Fujitsu Services UK as a Second-line Product Support Engineer in the technical support department and as such possess skills with all windows operating systems and server environments as well as some Apple Mac operating systems.

I also ran my own web design consultancy for a further 5 years and have experience using Frontpage, Dreamweaver, Flash MX, Fireworks MX, Photoshop, Illustrator and a range of other software applications for use in...

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Skills (5)

Tested
Helpdesk
Help Desk Certification
My Score
avg
Passed
Windows XP Administration
Windows XP Test
My Score
avg
Passed
Computer Skills
Computer Technician Test
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Management Skills

Service Description

I offer both technical support and web design services as well as remote admin/ customer care.

I support all client versions of Windows upto and including windows 7 as well as Mac os's 9 - 10.2

I offer some remote support for Raid/ Blade servers and operating systems up to and including server 2010 as such I have a good understanding of network topology and associated hardware/software, Sophos Firewalls, Switches, Hubs, Routers, Wans, Lans, Sans.

I offer both graphic design for use in third party projects and bespoke web development of any scale.

In addition I am happy to undertake any remote services roles such as administration, technical support, customer services ect

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Employment

Digital Concepts
Director
2005 - 2010
Web Design Consultancy
Fujitsu Services UK
Product Support Engineer
2000 - 2005
Second-line Technical Support Representative

Education

Zenos Training Academy
HND in Networking and Technical Support
2005 - 2008
Croydon University
NCFE Telematics and Web Design
2006 - 2007
Overview  |  Job History  |  Resume/C.V.

Keywords

web design
technical support
admin
remote worker
customer services
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Identity
Username
digitalwebpro
Type
Individual
Member Since
September 2010
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Simon T. | Elance

Simon T.