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Terry Johnston | Elance
 
176985602337900
Last Sign-in: Sep 16, 2015

Terry Johnston

Your Complete Computer Physician....On Call.
   United States
  |   Phoenix, AZ
  |  5:46 pm Local Time

Overview

Minimum Hourly Rate $44

With twenty-eight years of experience, I have been a network administrator, computer consultant, software trainer and developer, technical support/help desk representative, litigation support specialist, and hardware engineer. Over the years, I has developed a knack for communicating computer issues in a straight forward manner, using layman's language. I have been very successful working in the senior citizen retirement communities due to my patience and ability to communicate with an audience that has had limited exposure to computers.

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Skills (10)

Tested
Microsoft Word 2003 Test
My Score
avg
TCP/IP Test
My Score
avg

Service Description

PROFESSIONAL EXPERIENCE:
Doc ROMinator, Inc. Phoenix, Arizona
SYSTEMS INTEGRATOR/ADMINISTRATOR December 1999 – Present

Consultant for 200+ clients in technical support for all Microsoft OS’s: including network administration and training of on-site staff in administration of Windows servers, hardware upgrades or migrations to new servers. Full range of active directory troubleshooting, including tree promote/demote of servers, and new user setup with group profiles. Setup firewalls, routers with antivirus servers including multi-homed nics for hardware fire-walling. Accounting firm expertise with QuickBooks multi-user setup/configuration for protection of data. Design of time tracking system for law firms using Microsoft Access.

John C. Lincoln Hospital Phoenix, Arizona
SUPERVISOR, IT SUPPORT SERVICES August 2007 – December 2007

Consulting supervisor of 14 IT staff (9) floor support level 3 technicians and (5) help desk support technicians. Responsible for project management, escalation of help desk tickets and customer relations. This position was created to implement a new plan of performing IT rounds. Daily IT rounds including visiting two hospitals, visiting all clinical departments for escalation of patient related care issues.

Gallagher & Kennedy, Attorneys at Law Phoenix, Arizona
IMPLEMENTATION SPECIALIST October 2003 – June 2004

Implementation Specialist for a...

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Overview  |  Job History  |  Team  |  About the Company

Keywords

network administrator computer consulting tcp/ip and dhcp configuration software training and troubleshooting administrative assistant wordprocessing image scanning and ocr text
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  • 12 months
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Identity
Username
docrominator
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Member Since
February 2014
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Terry Johnston | Elance

Terry Johnston