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Rizza D. | Elance
 
176985602337900
Last Sign-in: Sep 16, 2015

Rizza D.

Ticket, Chat, Phone, Social Support Agent
   Philippines
  |   Panabo, Davao del Norte
  |  4:01 pm Local Time

Overview

Minimum Hourly Rate $4

I have 4 years of customer service experience (via tickets, email, chat and phone) and I've been using platforms such as Zendesk, WHCMS, desk.com, Fogbugz and Livezilla. I have several experience in processing orders, processing refunds, cancel subscriptions, product returns, pre-sale inquiries, troubleshoot technical issues (proxies and networking devices), checking payment transactions, tracking orders and remote access.

I have also a wealth of experience in Microsoft Word and Microsoft Excel. I've been also using Google Drive, Hangouts,...

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Portfolio

- Responding support tickets for customers issue with proxies

Skills (8)

Tested
Excel
My Score
avg
Passed
Microsoft Word
My Score
avg
Passed
Microsoft PowerPoint
My Score
avg

Education

University of Mindanao Panabo College
Bachelor of Science in Commerce
2004 - 2008
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
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Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
dolar_rizza
Type
Individual
Member Since
August 2014
Elance URL
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0
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Rizza D. | Elance

Rizza D.