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Dominic S. | Elance
 
176985602337900
Last Sign-in: Jul 5, 2011

Dominic S.

Futurist, Grammarian, Technician
   United States
  |   Santa Clara, CA
  |  6:51 pm Local Time

Overview

I'm an English Major with a background in technology support and training.

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Skills (1)

Tested
Business Writing Skills Test (U.S. Version)
My Score
avg
Passed

Service Description

Company background

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Employment

University of Delaware
Technology Support Specialist II
2010 - 2011
Troubleshot and repaired computer hardware and software problems at all levels of difficulty. Tested and evaluated hardware and software performance to make institution level purchasing...
Apple Retail
Concierge/Specialist
2009 - 2010
Enriched lives by providing product solutions to current and prospective customers. Performed basic diagnostics on computers, iPods, and iPhones, and triaged customers accordingly. Supported the...
Harvard University
Product Specialist
2008 - 2009
Provided members of the Harvard community with product solutions and tech demonstrations. Developed inventory management systems and maintained resource training manuals. Processed computer systems...
University of Delaware
Senior Technician
2005 - 2008
Diagnosed and repaired student, faculty, and staff computer systems with problems including hard drive failure, spyware/virus infection, connection issues, and system upgrades. Created, refined,...

Education

University of Delaware
Bachelor of Arts in English
-
Overview  |  Job History  |  Resume/C.V.

Keywords

technician
english
copy
editor
style
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Identity
Username
domserio
Type
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Member Since
July 2011
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Dominic S. | Elance

Dominic S.