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Donabella M. | Elance
 
176985602337900
Last Sign-in: May 20, 2013

Donabella M.

professional, reliable and accurate
   Philippines
  |   caloocan, manila
  |  6:17 pm Local Time

Overview

Minimum Hourly Rate $3

Has work experience for more than 10 years, 5 years of which were gained from the customer service industry. Apart from providing excellent customer service, I also have excellent typing and transcribing skills.




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Skills (3)

Tested
Call Center Skills Test
My Score
avg
Customer Service Test
My Score
avg

Employment

Teleperformance
Customer Service representative
2010 - 2011
* Responsible for reporting faults on customer home telephone lines and provides basic troubleshooting steps that may resolve customer issues real time. * Responsible for communicating with the...
Hinduja Global Solutions Incorporated
Customer Care Professional
2008 - 2010
*Handled inbound calls which tackles transactions based on the following types: account inquiry, account maintenance, dispute handling, credit inquiries, program and promotional inquiries, card...
Convergys
Customer Service Representative
2005 - 2008
* Responsible for delivering customer satisfaction and problem resolution to the client's customer. * Responsible for communicating with the customers through the phone in a courteous,empathetic...

Education

University of Santo Tomas
Bachelor of Science in Food Technology
1993 - 1997
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Transcription
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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0
0
Total
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Identity
Username
donabella
Type
Individual
Member Since
July 2010
Elance URL
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Donabella M. | Elance

Donabella M.