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Dorian Cara | Elance
 
176985602337900
Last Sign-in: Jan 31, 2017

Dorian Cara

Quality Assurance Specialist for Call Centers
   Albania
  |   Tirana, Tirane
  |  9:45 pm Local Time

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Overview

Minimum Hourly Rate $4

More than 10 years of Experience in: Customer Service, Admin Support, Virtual Assistance, Web Content Manager, Communication, Quality Manager, Training, Human Resources Manager, Telemarketing, Teleselling and much more.

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Jan 16, 2014|Virtual Assistant|$107|Completed
|
4.2

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Portfolio

Panoramica delle Esperienze: 2006 - 2013
Panoramic View of the experiences: 2006 - 2013

Skills (10)

Tested

Service Description

Customer Service, Virtual Assistant, Admin Support, Web Content Manager, Inbound and Outbound Services, Quality Assurance

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Employment

www.Ozone.al
Content Editor
2013 - 2013
Thinking up and writing Advertisement Articles, Posting the articles in the Website.
Facile.it SpA (Car Insurance Broker)
Supervisor
2012 - 2013
Intercall Shpk (Call Center)
Teacher of Communication & Professional Trainer
2011 - 2011
ProMarketing Shpk (Call Center)
Teacher of Communication & Professional Trainer
2011 - 2011
www.Tech.al (Website about Technology)
Online Freelance Journalist
2011 - 2011
Theranda Hotel
Front Desk Clerk
2010 - 2011
Grid Shpk (Call Center)
Responsible for Quality, Trainings, Communication
2010 - 2011
Adria Call (Call Center)
General Manager
2010 - 2010
Lab 13 Shpk (Software and Website Development)
Responsible for the Debts Collection
2010 - 2010
Grid Shpk (Call Center)
External Marketing Consultant
2010 - 2010
Lab 13 Shpk (Software and Website Development)
Responsible for the Customer Care
2010 - 2010
Lab 13 Shpk (Software and Website Development)
Responsible for the Help Desk
2010 - 2010
Grid Shpk (Call Center)
Training & Quality Manager
2009 - 2010
Celesi Shpk (Albanian Yellow Pages)
Photographer of Publicity
2008 - 2009
Celesi Shpk (Albanian Yellow Pages)
Marketing Manager
2008 - 2009
Grid Shpk (Call Center)
Appointmentís TeleMarketer
2008 - 2008
Intercom Data Service - IDS (Call Center)
Contractís Teleseller
2008 - 2008
Intercom Data Service - IDS (Call Center)
Chief Sector
2008 - 2008
Intercom Data Service - IDS (Call Center)
Team Quality
2008 - 2008
Grid Shpk (Call Center)
Productís Teleseller
2008 - 2008
Grid Shpk (Call Center)
Teacher of Communication
2008 - 2008
Grid Shpk (Call Center)
Responsible for Trainings
2008 - 2008
Grid Shpk (Call Center)
Teacher of Communication
2007 - 2008
Grid Shpk
Inbound Telephone Operator
2007 - 2007
Grid Shpk (Call Center)
Supervisor
2007 - 2007
Grid Shpk (Call Center)
Teacher of the Italian Language
2007 - 2007
Grid Shpk (Call Center)
Team Leader
2007 - 2007
Grid Shpk (Call Center)
Responsible for Trainings
2007 - 2007
Grid Shpk (Call Center)
Performance Improver
2006 - 2006
Grid Shpk (Call Center)
Responsible for Human Resources
2006 - 2006
Grid Shpk (Call Center)
Telephone Interviewer
2006 - 2006

Education

Faculty Of Foreign Languages - Teacher of Italian
Diploma
2001 - 2005
Turism High School
Diploma
1996 - 2001
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Customer Service
Virtual Assistant
Admin Support
Web Content Manager
Inbound and Outbound Services
Quality Assurance
Communication Specialist
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Identity
Username
doriancara
Type
Individual
Member Since
April 2013
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Dorian Cara | Elance

Dorian Cara