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Hedrinel A. | Elance
 
176985602337900
Last Sign-in: Sep 10, 2013

Hedrinel A.

Senior Customer Service Specialist
   Philippines
  |   Pasig City, Metro Manila
  |  4:06 pm Local Time

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Hedrinel A.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $4

I'm a veteran customer service specialist with a solid 6 year professional experience in handling different type of customers and line of businesses. I can also manage blogging websites such as wordpress and I am very active with social networking websites as well.

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Portfolio

Skills (10)

Tested
Call Center Skills Test
My Score
avg
Passed
Customer Service Test
My Score
avg

Employment

WNS Corporate Services Inc
Customer & Technical Support Specialist
2011 - 2012
Provide specific assistance to customers with their monthly telephone account (phone bills, promotions). Assist customers in providing diagnostic and troubleshooting steps regarding with their...
Aegis People Support Inc.
Hotel Reservation Specialist
2010 - 2011
Assists and provide specific information about reserving top grade hotel rooms & suites to prospective guests & overcome any rejections or objections they raise. May also relay other related...
KGB Philippines
Customer Service Representative
2008 - 2010
Provides answers to North American clients of any specific directory questions, information, from alphabetical to geographical reels of information including movie show times and driving directions.
Teletrinsic Contact Solutions Inc.
Outbound Sales Specialist / Team Leader
2006 - 2007
Assists specific clients in regarding with their US government mandated studentsí loans, especially in recalculation, providing best possible options with their terms and payments. Personally...
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
dreimeister03
Type
Individual
Member Since
August 2013
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Hedrinel A. | Elance

Hedrinel A.