I have been working in the BPO industry for over nine years mostly as a Quality Professional and Process Improvement Expert. I am Lean Six Sigma trained and is a Certified Enterprise Quality Professional.
I also manage a team of online transcriptionist -- conducting orientations and training, plotting schedules, proofreading, and managing their schedule and their workload.
International Alliance of Quality Professionals
Certified Enterprise Quality Professional
Technological Institute of the Philippines
B. S. Electronics and Communications Engineering
Manager, Corporate Quality (Process Improvement)
2011 - Present