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Delilah R. | Elance
 
176985602337900
Last Sign-in: Nov 7, 2014

Delilah R.

Exceptional customer service and management skills
   United States
  |   Sun Prairie, WI
  |  12:38 pm Local Time

Overview

Minimum Hourly Rate $13

I have transitioned to IT and am currently conducting data and project management type projects. Prior to this, I was an administrative supervisor and have always enjoyed working with customers as well as developing processes that are efficient and effective. My skills are always focused on how to help customers, how to build relationships, and how to strengthen the team that supports those customers.

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Skills (10)

Tested
Customer Service
Computer Skills
General Office Skills
Email
Phone Support
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Content Writing

Employment

MasterGraphics, Inc
Sales and Process Analyst
2014 - Present
- Develop complex data searches which support sales management in making crucial business decisions - Review processes within each department and implement improvements - Document processes to...
MasterGraphics, Inc
Supervisor of Order Processing Services
2013 - 2014
- Effectively merged three separate processing teams into a single team - Successfully integrated administrative processing from four separate areas into a single processing unit - Conduct regular...
MasterGraphics, Inc
Software Sales Administration Supervisor
2006 - 2013
- Promoted to supervisor to oversee growing team - Conducted interviews and employee selection to fill four roles - Began consistent documentation and process training for department - Daily use of...
MasterGraphics, Inc
Software Sales Administrator
2001 - 2006
Provided administrative support to sales staff, order processing services, and data verification.

Education

University of Phoenix
Bachelors in Business Management
2009 - 2012
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
druch102
Type
Individual
Member Since
November 2014
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Delilah R. | Elance

Delilah R.