Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Dusan K. | Elance
 
176985602337900
Last Sign-in: Apr 27, 2015

Dusan K.

Customer Support, Phone Support, Email Handling
   Serbia
  |   Belgrade, Central Serbia
  |  11:25 pm Local Time

Verified Freelancer

Dusan K.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $4

I finished "Singidunum" University in Belgrade, Serbia. There I studied fast typing, marketing, trade, monetary policy, accounting, commerce etc.

Gained experience on email and over phone support while working for Amazon, as Seller Support agent for UK marketplace. Furthermore, I worked for The Body Shop UK, USA and Canada as Customer Care Representative.

I also have good experience in the following areas: Microsoft Office, SAP, JIRA, CyberSource, Customer Service Central, Customer Support, Seller Central, Seller Support (phone and email)

Read More »

Portfolio

Seller Support for Amazon UK for over a year. Helping Seller on Amazon to create...
Customer support over the phone and email for The Body Shop marketplace.

Skills (6)

Tested
Customer Service
My Score
avg
Passed
Customer Service (Call center env.)
My Score
avg

Employment

Sitel SBA
Customer Support Representative
2013 - 2015
Support for buyers and sellers in English for the UK marketplace via e-mail and telephone for campaigns Amazon UK, The Body Shop UK, USA, Canada and Mexico.

Education

Singidunum University
Bachelor of Business Administration (B.B.A.), Mark
2007 - 2012
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

customer support. email support. phone support. customer service
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
dusann2612
Type
Individual
Member Since
February 2015
Elance URL
Verifications
0
Dusan K. | Elance

Dusan K.