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John kelvin A. | Elance
 
176985602337900
Last Sign-in: Dec 1, 2012

John kelvin A.

Data Entry/ Email / Phone Representative/Writer
   Philippines
  |   Lipa, Batangas

Overview

Minimum Hourly Rate $4

Customer Service is my 'forte'. This is my bread and butter since I graduated out of college. It has taught me a lot of things from simple rapport to handling the most difficult customers there are. I enjoyed working on this field so much that I never felt how time tick off so quickly.

Excellent customer service, easy to say but is so hard to do; is what have been fed to me since I started. I am goal driven and very motivated. I try to make sure that I will not only please my client, but myself as well by making sure that I'll feel...

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Portfolio

Technical Support for HSI Consumer Customers (2010-2012)
Cross Trained fr Mobile, Foxtel(Cable TV) and Bigpond (ADSL) -Pioneer Account...
Adviser HTML button Creation-Shopping Cart Assistance Paypal-Ebay Intergration TOP...
Cross Trained for HSI Business; Orders Resolutions; Network Specialist (Chat)
Babbletype.com/Odesk.com

Skills (10)

Tested
English Grammar
English
Translation English Tagalog
Microsoft Word
Online Writing
Report Writing
Resume Writing
Translation English Spanish
Speech Writing
Call Center Skills

Employment

Alorica Rim Inc.
Technical Support Representative
2010 - 2012
ePerformax Contact Centers
Community Support Specialist
2009 - 2010
Teletech Holdings Co.
Customer Service Representative
2008 - 2009
-

Education

University of the Philippines-Open University
Diploma in Computer Science
2011 - 2010
Batangas State University
Journalism
2006 - 2010

Keywords

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  • 12 months
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Identity
Username
dzaztrouz
Type
Individual
Member Since
September 2011
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John kelvin A. | Elance

John kelvin A.