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John kelvin A. | Elance
 
176985602337900
Last Sign-in: Dec 1, 2012

John kelvin A.

Data Entry/ Email / Phone Representative/Writer
   Philippines
  |   Lipa, Batangas

Overview

Minimum Hourly Rate $4

Customer Service is my 'forte'. This is my bread and butter since I graduated out of college. It has taught me a lot of things from simple rapport to handling the most difficult customers there are. I enjoyed working on this field so much that I never felt how time tick off so quickly.

Excellent customer service, easy to say but is so hard to do; is what have been fed to me since I started. I am goal driven and very motivated. I try to make sure that I will not only please my client, but myself as well by making sure that I'll feel...

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Portfolio

Technical Support for HSI Consumer Customers (2010-2012)
Cross Trained fr Mobile, Foxtel(Cable TV) and Bigpond (ADSL) -Pioneer Account...
Adviser HTML button Creation-Shopping Cart Assistance Paypal-Ebay Intergration TOP...
Cross Trained for HSI Business; Orders Resolutions; Network Specialist (Chat)
Babbletype.com/Odesk.com

Skills (10)

Tested
English Grammar
English
English-Tagalog Translation
Microsoft Word
Online Writing
Report Writing
Resume Writing
English-Spanish Translation
Speech Writing
Call Center Skills

Employment

Alorica Rim Inc.
Technical Support Representative
2010 - 2012
ePerformax Contact Centers
Community Support Specialist
2009 - 2010
Teletech Holdings Co.
Customer Service Representative
2008 - 2009
-

Education

University of the Philippines-Open University
Diploma in Computer Science
2011 - 2010
Batangas State University
Journalism
2006 - 2010

Keywords

My Snapshot
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Clients
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Identity
Username
dzaztrouz
Type
Individual
Member Since
September 2011
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John kelvin A. | Elance

John kelvin A.