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Eben Ezar Dela Cruz | Elance
 
176985602337900
Last Sign-in: Jan 20, 2015

Eben Ezar Dela Cruz

2yrs. BPO industry | Virtual Asst. | Lead Research
   Philippines
  |   Bayombong, Nueva Vizcaya

Overview

Minimum Hourly Rate $3

• To be able to find a long term employment which will allow me to grow professionally, while being able to use my skills for the improvement of the organization with the best use of my dedication, determination and creativity..
• With 2 years of experience in BPO industry. Expert in Telemarketing, Lead Research and Data Entry.
• Proficient in oral and written English Communication skills
• Efficiently handle multiple tasks and projects simultaneously
• Readily assimilate and grasp new methods and information
• Easily adopt to different...

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Portfolio

I got an average of 4.95 out of 5.00 as score for my performance. Stats include Average...
Lead Research Platform 1- Used for Data entry
Lead Research Platform 2- Used for Data entry
E-mail Responder Platform- tool used to respond to customer's E-mail

Skills (10)

Tested

Service Description

• Business Process Outsourcing (1 year and 6 months)- Aegis Services Philippines, Inc.

A. Human Resources- engage in recruitment of new highly qualified candidates.
B. Customers Sales Representative- accept inbound calls, assist customers applying for student loans, answer customer’s queries about the product, process application result and advice customers eligibility for application.
C. Customers Resolutions Servicing- do outbound calls (40 calls/hr), act as an account managers from a collections agency, collect payments for the student loans, provide options for the customers.
• Par-time Lead Research Specialist (6 months-present)- Angels Data Ltd.
A. Research Leads/Data using search engines, social media networks, news sites, blog sites, forum sites and others.
*Complete at least 24hrs of work per week


• Part-time Email Responder (6 months-Present)- New Media Services
A. Respond and communicate well with customers using e-mail.
*Complete at least 150 e-mails per day with a minimum of 110 characters per e-mail



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Employment

Angels Data Limited
Executive Lead Researcher
2014 - Present
• Par-time Lead Research Specialist A. Research Leads/Data using search engines, social media networks, news sites, blog sites, forum sites and others. *Complete at least 24hrs of work per week
New Media Services
E-mail Responder
2014 - 2014
A. Respond and communicate well with customers using e-mail. *Complete at least 150 e-mails per day with a minimum of 110 characters per e-mail
Aegis Services Philippines, Inc.
Executive Operations
2012 - 2013
A. Customers Sales Representative- accept inbound calls, assist customers applying for student loans, answer customer’s queries about the product, process application result and advice customers...
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Data entry
customer support
lead research
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  • 12 months
  • Lifetime
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Identity
Username
ebenezar123
Type
Individual
Member Since
April 2014
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Eben Ezar Dela Cruz | Elance

Eben Ezar Dela Cruz