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Ernest Paul C. | Elance
 
176985602337900
Last Sign-in: Nov 22, 2012

Ernest Paul C.

A TechLead
   Philippines
  |   Magalang, Pampanga

Overview

Minimum Hourly Rate $5

I started as a Billing Clerk, then became a Call Center Agent while being a Computer Technician at the same time. I became a Subject Matter Expert and decided to move back to being a Customer Service Representative. With each job I have learned a lot, I have applied all the best practices that these jobs have taught me. From these jobs I have been moving forward still learning and applying each best practice and modifying it according to the current company needs. I have learned to be more than just a team player, to maximize what a service...

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Skills (6)

Tested
Call Center Skills Test
My Score
avg
Telephone Etiquette Certification
My Score
avg
Email Etiquette Certification
My Score
avg
U.S. English Basic Skills Test
My Score
avg
Passed
Windows XP Test
My Score
avg
Passed
English To Tagalog (Filipino) Translation Skills Test
My Score
avg
Passed
Overview  |  Job History  |  Team  |  About the Company

Keywords

Company Snapshot
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Elance Level
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  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
ecayanan
Type
Company
Member Since
January 2012
Elance URL
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0
Ernest Paul C. | Elance

Ernest Paul C.