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Elyse C. | Elance
 
176985602337900
Last Sign-in: Dec 28, 2011

Elyse C.

Experienced Customer Service Representative
   Canada
  |   Ottawa, Ontario

Overview

With over 12 years of experience in Customer Service and Relations, including experience as an Operations Manager as well as in a supervising capacity. I have a background in Nutrition and am pursuing a degree in Biology. I have extensive data entry experience as well as marketing and promotional experience. I am looking forward to working with new companies and being an asset in whatever ways are needed.

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Skills (10)

Tested
Call Center Skills
Customer Service
Email
General Office Skills
Computer Skills
Knowledge of Microsoft Office
Telephone Handling
Time Management
Event Planning
Public Relations

Service Description

Employment

Shoppers Drug Mart
Supervisor
2011 - Present
Prepare daily paperwork for the accountant, Input information from paperwork into various computer applications (data entry). Responsible for daily deposits and paperwork associated with cashing...
Consumer Impact Marketing
Product Ambassador
2011 - 2011
Part of a promotional program. Used marketing tools to promote new products and introduced and educated customers on various products for a variety of companies. Input statistics, feedback and...
Match Marketing
Wireless Expert
2009 - 2010
Contract position. Part of a 10 month pilot program between Rogers Communications and Shoppers Drug Mart. Used creative thinking to market products to new and existing customers. Used data entry...
Rogers Communications
Outbound Customer Service Representative
2007 - 2007
Ensured recently activated wireless customers understood their contract and all aspects of it. Modified plans and services to fit customers needs if required. Educated customers on products and...
Moores Clothing for Men
Operations Manager
2005 - 2007
Customer Service including assisting with wardrobe consultations. Customer Relations- complaint and conflict resolution, primarily using soft skills and identifying with the customer's needs....

Education

International Academy of Health Education
Nutrition Councillor
- 2010

Keywords

data entry
customer service
customer relations
nutrition
My Snapshot
1
Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
eCottrell
Type
Individual
Member Since
December 2011
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Elyse C. | Elance

Elyse C.