Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Edna B. | Elance
 
176985602337900
Last Sign-in: Apr 21, 2014

Edna B.

Make it happen
   United States
  |   Alton, IL
  |  5:14 am Local Time

Overview

Minimum Hourly Rate $17

A dynamic, success-driven and self-motivated professional with extensive experience in providing exceptional performance in all facets of managing your project from Managing people, operations, sales,supervision, training, public relations, research, data entry and customer service. Former General Manager for Borders Books and Music, I am familiar with all facets of running a business from generating sales, making connections, and administrative duties.

Read More »
Jul 30, 2012|Lead Generation|Private|Completed
Jul 27, 2012|Customer Service|Private|Completed
|
5.0
Jul 21, 2012|Data Entry|Private|Completed
|
5.0
Jun 6, 2012|Mailing List Development|Private|Completed
|
5.0

View All »

Skills (10)

Tested
Customer Service
Customer Service Test
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Passed
Phone Support
Telephone Etiquette Certification
My Score
avg
Passed
English
English Speaking Test
My Score
avg
Passed
English Vocabulary Test (U.S. Version)
My Score
avg
Passed
U.S. Word Usage Test
My Score
avg
Passed
General Office Skills
Office Skills Test
My Score
avg
Passed
Time Management
Sales
Accounts Payable Management
Accounts Receivable Management
Business Planning

Service Description

 I am an excellent communicator who will ask the right questions in order to meet the needs of my client. I will make suggestions in order to help your processes run more efficiently and effectively. In the end I will get the job done, in full and on time to the specifications of the client. I manage change well and am able to make adjustments midstream as needed in order to give you, the client, exactly what you are asking for as far as finished product.
Excellent phone/email etiquette, customer service skills and meticulous research skills that can be adjusted to whatever job is at hand.

 Quickly identify problem areas and implement effective solutions to meet goals
Excellent organizational and interpersonal communication skills
 Exceptional talent in needs analysis and problem resolution in fast-paced environments
 Outstanding track record of dependability, reliability, meeting deadlines and goals.


Read More »

Keywords

Dependable
Success Driven
Self starter
Excellent Phone/people skills
research
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
EdnaB
Type
Individual
Member Since
April 2012
Elance URL
Verifications
0
Edna B. | Elance

Edna B.