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Edward Tisdale | Elance
 
176985602337900
Last Sign-in: Sep 17, 2011

Edward Tisdale

Professional in IT and General Office
   United States
  |   Oceanside, CA

Overview

Customer/Detail-focused IT Professional with Associates Degree in Computer Science, Demonstrated Experience, Customer Relationship, Comptia Certifications, and Many General Office Skills.

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Portfolio

Most Brief resume

Skills (10)

Tested
Active Directory
Network Security
Apache Administration
C
C++
.NET Framework
CSS
Data Modeling
Data Structures
DHTML

Service Description

Computer Science Degree: Studied the definition of Computer Science, Data Structures, Structural vs. Object-Oriented Concepts, Borland Turbo C and Microsoft Visual C/C++, Visual Basic, and MASM, languages C, C++, Visual Basic, html, Javascript, WIndows API Programming, RDBMS using Access and SQL, Data Communications.
Demonstrated Experience: Field Technician work on Laptop Repair, Printer Installs, Peripheral Changeouts, Site Survey. In-House Tech in Level 1 Help Desk, Deployments, Customer Service Remote and Deskside, Refresh
Customer Relationship: Information Tech, BackOffice Data Entry and Admin Support, CRM Call Center, Restaurant Worker
Certifications: listed above as well as a number of non-accredited certifications which give an assessment of some skill level beyond my work experience and school.
General Office: Keep a Clean Desk, Handle Phones, Data Entry, Correspondence, Support of Accounting, HR, Project Management, Customer Relations, Sales, Creative, S/R, Purchasing, MSOffice, IE and Firefox, LibreOffice and OpenOffice, more

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Employment

Barrister Global Services (as Independent)
Field Technician
2011 - Present
Ticket Resolution: Received and Satisfied Receipts For Service and updated Tickets Online Receiving/Shipping: Asset Documentation, Depot stops, Coordinated with Call Center Received Training: As HP...
Insight Global
Asset Removal
2011 - Present
GENENTECH 08/29/2011-09/3-2011 Involved in Inventory and Disposal Took a crucial part of a project to remove a large number of Assets from a location in order to be moved to a new location. Me and...
Native Staffing (as Independent)
Tech II, Tech III
2010 - Present
Position: Technician II Field (Siemens) 7/3/2010-7/16/2010 Position: Technician III Field (Siemens) 02/11/2010-02/12/2010 Check-In/Out: Alone (as Tech III) or with a Tech III (as Tech II) and...
Global Resources Ltd. (As Independent)
Support Technician, Lead, IT SPecialist
2009 - Present
Position: Support Technician Field (Insight) 11/6/2010-11/19/2010, (Sarcom) 02/23/2011 Position: Lead Field (Insight) 4/27/2010-5/24/2010 Position: IT Specialist Field (Insight)...
Scentsa Media Networks (as Independent)
Operations Technician
2011 - 2011
03/21/2011-06/07-2011 Digital Signage: Deployment to about 400 customers Teamwork: with Dispatch Teams, Field Contractors, Store Managers, Network Administrators, Deployment Coordinators, Plan...
Oakland Consulting (as Independent)
Help Desk Tech
2010 - 2010
NAVAL MEDICAL CENTER SAN DIEGO (Independent) Position: Help Desk Technician Information Management 08/24/2010-09/30/2010 contract Windows Remediation Use of Dameware Mini Remote Control, Windows...
Ultimate Staffing
Help Desk Level 1
2009 - 2009
NITTO DENKO TECHNICAL Position: Help Desk Level 1 Information Systems 01/12/2009-05/01/2009 Communicated with End-Users In Person, following instructions from Systems Administrator Finished...
Jacer Corporation
Help Tesk Tech
2009 - 2009
NAVY HOSPITAL CAMP PENDLETON Position: Help Desk Technician Information Management 11/2/2009-12/23/2009 Information Management Warehouse: Asset Tracking and Inventory / Deployment/Disposal,...

Education

New Horizons Computer Learning Centers
Network+ Security+ A+
2010 - 2011
Palomar College
Associate in Arts Computer Science
- 2000
Poway High School
Diploma
- 1988

Keywords

IT
TECH
SERVICE
DESK
OFFICE
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Identity
Username
edwardtisdale
Type
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Member Since
September 2011
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Edward Tisdale | Elance

Edward Tisdale