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Ethan F. | Elance
 
176985602337900
Last Sign-in: Jul 9, 2014

Ethan F.

CRM Consultant Engineer
   United States
  |   West Bend, WI
  |  7:24 pm Local Time

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Overview

Minimum Hourly Rate $49

5 Years of proven expertise in CRM selection, configuration, implementation and administration. Senior engineering and sales professional with real-world field and business operations experience. Possess big-picture vision, leadership, and tenacity to recommend and provide customer solutions and manage projects from beginning to end. Also versed in database organization, development, and maintenance.

Triggers increased market share and accelerates revenue growth. Highly motivated to outperform the competition; consistently sets and...

Read More »
Jul 4, 2014|Software Application|$25|Working
Jun 27, 2014|Technical Project Management|$399|Completed
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5.0
Jun 26, 2014|Marketing & Sales Consulting|$192|Working
|
5.0
Jun 24, 2014|Marketing Project Management|$202|Working

View All »

Portfolio

CRM Select - Informed and Empowered to Choose We provide CRM consulting,...
This is a website that I designed and implemented for my own use.
This is a website that I designed and built for a small business.
http://www.hihorns.com
This is a logo that I designed for a former employer.
http://www.mercermidwest.com

Skills (13)

Tested
Zoho CRM
Zoho Creator Programming
Zoho Creator Test
My Score
avg
Passed
Windows 7
Knowledge of Windows 7 Skills Test
My Score
avg
Batchbook
SugarCRM Development
Zapier
Zoho Support
Zoho Survey
Nutshell CRM
Zoho Sites
Zoho Live Desk
MethodCRM
Zoho Campaigns

Service Description

Created new company processes, support resources, and products to meet unique customer requirements. CRM administrator and developer as a global resource. Leading manufacturer of ETO monitoring and control equipment for the utility industry. Services provided include: engineered systems, global field service and support and system installation. Annual sales of $10M with 25 employees.

Process and Quality Engineer 2010-2012
Analyzed company operations for improvement. Created CRM solution to increase company effectiveness. Managed manufacturing processes and documentation. Supported production department with regards to writing all manufacturing procedures. Created detailed assembly and inspection system resulting in TUV factory certification.
Evaluated multiple CRM vendors and selected SugarCRM software solution for company-wide use.
Developed and customized CRM structure and interface.
Implemented and ¿rolled-out¿ CRM tool as needed.
Generated supporting documentation including user manuals, product descriptions and instructions.
Composed, managed and developed company quality system from inception.

Advanced through positions of increased accountability for business development based on consistently exceeding goals and expectations. Reseller of industrial electrical products, selling primarily to Original Equipment Manufacturers (OEM¿s) throughout Wisconsin. Services provided include: engineered sales, market penetration, market planning, and planned growth....

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Employment

Dynamic Ratings, Inc.
Process & Quality Engineer
2010 - 2012
Created new company processes, support resources, and products to meet unique customer requirements. CRM administrator and developer as a global resource. Leading manufacturer of ETO monitoring and...
Mercer Midwest, LLC
CRM & Business Development Manager
2003 - 2010
Advanced through positions of increased accountability for business development based on consistently exceeding goals and expectations. Reseller of industrial electrical products, selling primarily...
WD Engineering Sales, Ltd.
Outside Sales Engineer
2000 - 2003
Manufacturer representative specializing in OEM sales of industrial electrical products. Sells to OEM’s in Wisconsin and Illinois through either direct sales or established distribution channels....

Education

University of Wisconsin - Milwaukee
Bachelors of Science in Electrical Engineering
-

Keywords

CRM
Consulting
Implementation
Project
Management
Process
Administration
Sales
Zoho CRM
SugarCRM
Method:CRM
My Snapshot
Elance Level
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  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
efroun
Type
Individual
Member Since
December 2012
Elance URL
Verifications
0
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Ethan F. | Elance

Ethan F.