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Ehsan D. | Elance
 
176985602337900
Last Sign-in: Mar 6, 2015

Ehsan D.

Technical | | Administrative | | Customer Service
   Pakistan
  |   Islamabad, Federal
  |  3:17 pm Local Time

Overview

I have rich seven years experience of providing Technical, Administrative and Customer Service Support to numerous clients in multiple capacities.

I am a graduate of Western Michigan University, USA in Computer Science. I am well versed with different computer related software and applications. Similarly, I am fully acquainted with number of computer programming languages such as HTML, CSS, JavaScript, etc.

I am very fluent in speaking and writing English as I have cleared the relevant Elance based tests with distinction.

I strongly...

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Mar 18, 2011|Data Entry|$130|Completed
|
5.0
Mar 14, 2011|Virtual Assistant|$225|Working

View All »

Portfolio

ED Consultant Logo

Skills (8)

Tested
Computer Skills
Computer Aptitude Test
My Score
avg
Passed
Computer Skills Test
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Call Center Skills
Call Center Skills Test
My Score
avg
General Office Skills
Office Skills Test
My Score
avg
Email
Email Etiquette Certification
My Score
avg
Phone Support
Telephone Etiquette Certification
My Score
avg
Passed
Microsoft Excel
Microsoft Excel 2007 Test
My Score
avg
U.S. Culture
U.S. Culture and Etiquette Test
My Score
avg
Passed

Service Description

A customer service and administrative professional with a track record of academic excellence in Computer Sciences. Proven expertise in communication, research, sales and customer service. Responsible, detail oriented with strong organizational, analytical, problem solving, communication, and relationship management skills. Exceptional work ethic. Experience with Windows, Linux and Microsoft Office Suite. Bilingual in English and Urdu.

I am available on skype and other Instant Messaging services. Feel free to interview me at your convenience.

I can provide services in the following domains:

* Consultancy

* Technical Support

* Project and Team management

* Help Desk Support

* Virtual Assistant

* Administrative Support

* Customer Support and Service

* Proficient and email and telephone etiquettes

* Website development and designing

* Internet Research and Data entry

* Social networking (Facebook, Twitter, Orkut, Hi5, MySpace, Google Buzz)

* Google Docs

* Databases (MS Access 2003 - 2007)

* Spreadsheets (MS Excel 2003 - 2007, Open Office Spreadsheet)

* Presentations (MS PowerPoint 2003 - 2007)

* Documents (MS Word 2003 - 2007, Open Office Writer, Latex)

* Content Management Systems (Wordpress, Modx, Drupal, Joomla, OsCommerce, Magento)

* Visual Basic and VBA

* HTML, CSS, Javascript, AJAX

* C++, Java, Python, Perl and Ruby on Rails

* Open Source

* Operating Systems (All flavors of MS...

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Employment

Chevron Pakistan
Manager Administration
2006 - 2010
* Looking after complete administration work -- Creating reports, buying orders, dealing with vendors, etc. * Regular revising of sales growth reports. * Planned, implemented and managed a...
AirBlue Pakistan
Supervisor Call Center
2004 - 2006
* Supervisor on an inbound 24/7 Customer Support Call Centre. * Successfully led a team of customer service representatives to provide excellence in customer service by organizing them into teams...

Education

Western Michigan University, USA
Bachelors of Computer Science
1999 - 2003
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Customer Service
Research
Virtual Assistant
Office Management
Project Management
My Snapshot
2
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
0
0
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
ehsan_dilshad
Type
Individual
Member Since
December 2010
Elance URL
Verifications
0
Groups
Ehsan D. | Elance

Ehsan D.