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EJ Russell Galang | Elance
 
176985602337900
Last Sign-in: Aug 18, 2015

EJ Russell Galang

Hardcore Seller
   Philippines
  |   Taytay, Rizal
  |  7:48 pm Local Time

Overview

Minimum Hourly Rate $5

Working for more than a decade in the call center industry, very diverse experience

Team Leader and Trainer

More than 10 years for outbound/telemarketing, 5 years particularly in the events industry; around a year for inbound/customer service

Very familiar in the call center industry and how it operates

Requires very minimal supervision

Was recognized as one of the most productive agents (with certificates; outbound) and certificates for perfect attendance

Passed all training certifications

Already managed and handled own team (10 ...

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Portfolio

Event delegation for conferences, handles attendance of delegates Ensures that every...
Reviews applications of different businesses that would like to lease IT equipment from...
Handled the timeshare account for the theme park Managed a group of agents (around 10...
Did outbound B to C telemarketing, offered credit cards to residential clients Sold to...
Cold calling different businesses and offering them online advertising and presence...
Sold Pitney Bowes products to different businesses Boosted overall sales of the...

Skills (10)

Tested
Outbound Sales
My Score
avg
Passed

Service Description

- I am prolific in outbound selling, cold calling, telemarketing, with in-depth experience of pulling sensitive information over the phone (credit card information, social security numbers, and the like).

- I can easily adapt to different campaigns/departments with ease. I have been into outbound selling, inbound selling, customer service, customer retention, appointment setting, collections, leasing, customer win back programs, promotions, marketing, and even did managerial work.

- As once a Team Manager myself, I require minimal supervision. I know how to utilize my time efficiently, with unparalleled results. Reliable and dependable work ethic. I am a team player as well.

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Education

Thames International Business School
Marketing
2000 - 2004
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Sales Marketing Telemarketing Outbound Customer Service Selling
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
ejpartner
Type
Individual
Member Since
June 2015
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EJ Russell Galang | Elance

EJ Russell Galang