Working for more than a decade in the call center industry, very diverse experience
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Team Leader and Trainer
More than 10 years for outbound/telemarketing, 5 years particularly in the events industry; around a year for inbound/customer service
Very familiar in the call center industry and how it operates
Requires very minimal supervision
Was recognized as one of the most productive agents (with certificates; outbound) and certificates for perfect attendance
Passed all training certifications
Already managed and handled own team (10 –...
- I am prolific in outbound selling, cold calling, telemarketing, with in-depth experience of pulling sensitive information over the phone (credit card information, social security numbers, and the like).
- I can easily adapt to different campaigns/departments with ease. I have been into outbound selling, inbound selling, customer service, customer retention, appointment setting, collections, leasing, customer win back programs, promotions, marketing, and even did managerial work.
- As once a Team Manager myself, I require minimal supervision. I know how to utilize my time efficiently, with unparalleled results. Reliable and dependable work ethic. I am a team player as well.
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