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Alexander V. | Elance
 
176985602337900
Last Sign-in: May 30, 2014

Alexander V.

Certified Cust Care, Tech Support specialist. VA
   El Salvador
  |   Nejapa, San Salvador
  |  1:46 pm Local Time

Overview

Minimum Hourly Rate $10

I am a smart, hard-working person with experience as manager of Customer care and Tech Support departments. I have been providing first class customer experience for companies such as Dell computers, Bank of America and Bell Canada. I also have previous experience in the financial field and have written articles about different topics. Working online has given me the opportunity to develop different skills. I have basic knowledge in SEO, translation (english-spanish) and many other skills that will definitively bring great benefits to any...

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Oct 31, 2012|Technical Support|$0|Completed

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Service Description

Technical support regarding computer´s hardware and software issues. Troubleshooting from basic to complex issues with customers with different levels of technical knowledge. Assistance configuring wireless networks, routers and modems. Providing first class customer experience while providing with product´s information, billing issues, refunds, etc.

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Overview  |  Job History  |  Resume/C.V.

Keywords

assistant
technical
writer
support
care
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  • 12 months
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Identity
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Elanalex
Type
Individual
Member Since
May 2010
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Alexander V. | Elance

Alexander V.