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Shereta S. | Elance
 
176985602337900
Last Sign-in: Sep 13, 2011

Shereta S.

Business and Finance Associate
   United States
  |   Newcastle, DE

Overview

My name is Shereta Smith. I am currently employed as a Fraud Analyst at a local Credit Card Company located in Newark, Delaware.

My experience ranges from working with Medical Insurance Providers, to working in the Banking Industry with prepairing taxes, Stocks, Bonds, Accounting, and Credit Card Security. I have completed various research projects regaurding tax cost and Credit Card Security. I currently have knowledge in various computer software programs and various companies to get information that is not general offered to the...

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Skills (5)

Tested
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Office Skills Test
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Computer Skills
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Passed
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Helpdesk
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Service Description

I offer various Services working with Microsoft Word, Excel, Access, and PowerPoint. Researching is also offered. Being a Fraud Analyst I research information from websites such as fast data web and Hoover. With these sites I am able to determine if I am speaking with the actual customer or a perpatrator. At times the person may be able to answer all of the questions that are presented, but may seem as if they are still not the customer. At that time I turn to viewing customer past spending habits and other various information that only my customer would know. Security is very important in safe guarding company records and customer accounts. I have a strong interest in finding answers and making sure they are facts.

All administrative duties are also offered including data entry. I have experience with various office equipment such as fax, copy, phone, and computers.

Analyzing data is another servies I am able to perform. My experience working with various data comes from my background as a Fraud Analyst and working as a Fiduciary Accountant.

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Employment

Bank of America
Fraud Analyst II
2008 - 2011
Answer incoming calls Monitor for transaction fraud and identify theft by reviewing accounts and interacting with callers Take reports of fraud from customers and complete claims Detect...
JP Morgan Chase
PB Statements, Fiduciary Accounting, Tax Cost
2006 - 2008
Documented returned client statements and 1099 Valued deceased client assets for use in estate valuations Filed audit request to confirm account balances Processed internal request for off...
Otolaryngology Consultants
Medical Office Assistant
2003 - 2005
Gathered patient history and took vital signs Coordinated with insurance companies to clewar patients for procedures Informed patients healthcare providers of medical test results Performed...
HouseHold Bank
Customer Service Representative
2000 - 2001
Counseled clients on account delinquencies Processed client payments Fielded client inquires Updated client accounts
Christiana Care Radiology Department
Clerk
1998 - 1999
Delivered patient and doctor reports Performed administrative duties Screened and directed switchboard calls

Education

University of Phoenix
Bachelors in Finance
2009 - 2011
Strayer University
Associate of Science in Information Systems
2006 - 2008
Wesley College
Associates In Business Admin and Management
2003 - 2004
William Penn High School
Diploma
1991 - 1995

Keywords

administrative
research
accounting
data entry
spreadsheets
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Identity
Username
elbiza9
Type
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Member Since
August 2011
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Shereta S. | Elance

Shereta S.