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Elena G. | Elance
 
176985602337900
Last Sign-in: Apr 24, 2015

Elena G.

Personal Assistant and Customer Service Agent
   Moldova, Republic Of
  |   Chisinau, Chisinau
  |  4:47 pm Local Time

Verified Freelancer

Elena G.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $50

Professional Personal Assistant and Customer Service Agent with international experience;
Native in Russian and Romanian with strong command of English;
Strong communication skills, quick learner, details oriented, working in a fast paced environment;


Read More »
Oct 7, 2014|Customer Service|Private|Working
Sep 10, 2014|Customer Service|Private|Completed
Jul 4, 2014|Customer Service|Private|Working

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Portfolio

It is a sort text translated in 3 languages: English, Russian and Romanian....

Skills (10)

Tested
English
English Speaking Test
My Score
avg
English Vocabulary Test (U.S. Version)
My Score
avg
Call Center Skills
Call Center Skills Test
My Score
avg
Translation English Russian
English To Russian Translation Skills Test
My Score
avg
Business Writing
English Grammar
Market Research
Sales
Computer Skills
Customer Service
Customer Service
My Score
avg
Passed
General Office Skills

Service Description

Virtual Assistant
Transcription of English, Transcription of Russian, Transcription of Romanian
Translations: Russian to English; English to Russian; Romanian to English; English to Romanian.
Administrative services
Outbound Calls
Data Entry
Virtual Assistant
Research
Customer Service
Customer Support
Email Marketing
Internet Research


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Employment

LightInTheBox_ltd
Russian Customer Service Representative
2013 - 2014
Deal with requests from the customers by e-mail through the ticketing system;
Affiliate Wide
Back Office Agent, payment and fraud department
2012 - 2013
Duties and Responsibilities: • Monitor and control the payment process • Investigate and resolve failed or uncompleted transactions • Identify and prevent fraudulent activities
Hospice Angelus Moldova
Fundraising Coordinator
2011 - 2011
My key responsibilities were the following: • The creation and management of a database of prospective and current donors and be involved in face-to-face work, formal pitches and represent the...
European Management Solutions
Senior Recruiter
2010 - 2011
European Management Solution” is a Dutch company, offering recruiting services for international donors in recruiting highly skilled experts for international donor-funded projects. I did assist...

Education

Academy of Economic Studies, Chisinau, Moldova
Master in Economics
2009 - 2011
Academy of Economic Studies, Chisinau, Moldova
Licentiate in Economics
2006 - 2009

Keywords

Virtual Assistant Transcription of English
Transcription of Russian
Transcription of Romanian Translations: Russian to English; English to Russian; Romanian to English; Outbound Calls Virtual Assistant Research Customer Service Customer Support Internet Research
My Snapshot
3
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
Elena_Gonta
Type
Individual
Member Since
February 2013
Elance URL
Verifications
0
Elena G. | Elance

Elena G.