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Emmanuel L. | Elance
 
176985602337900
Last Sign-in: Apr 27, 2014

Emmanuel L.

Expert HP Image and Printing Technical Support
   Philippines
  |   Obando, Bulacan

Overview

College graduate of Office Information Systems. Work experience of 5yrs in the BPO industry. Previous accounts supported were Microsoft Xbox 360, Amazon.com and UK accounts. More than 3 years with HP Image and Printing Group supporting clients running Windows and Macintosh operating systems. Passed HP's certification as Mentor for Image and Printing Support Group. Supervising HP technical agents and taking over unresolved cases/escalation cases. Use of MS Office programs for preparing data analysis, root causing, action planning, monitoring,...

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Skills (10)

Tested
Microsoft Excel
Microsoft Word
Computer Skills
General Office Skills
Editing
HTML
Adobe Photoshop
Technical Support
Information Management
Windows Administration
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
elibang27
Type
Individual
Member Since
January 2014
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Emmanuel L. | Elance

Emmanuel L.