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Ellyn B. | Elance
 
176985602337900
Last Sign-in: Jul 18, 2014

Ellyn B.

Real Estate/Mortgage/Title/Customer Service
   United States
  |   Frederick, MD
  |  10:21 am Local Time

Overview

Minimum Hourly Rate $15

I have worked in the real estate and mortgage field for the past 7+ years. I have reviewed title for sales, refinances and foreclosures. I have cleared title. I have been in touch with various vendors, tax offices and title insurers. I have prepared title binders. I have sold real estate, too. In addition to these skills I have worked in the customer service arena assisting borrowers with modifications and documentation under various servicers. I can type and do pretty well with data entry. I am proficient in MS Office. I can use...

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Skills (10)

Tested
Business Writing
English
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Passed
Microsoft Word
Call Center Skills
Call Center Skills Test
My Score
avg
Computer Skills
Customer Service
Customer Service
My Score
avg
Email
General Office Skills
Office Skills Test
My Score
avg
Microsoft Outlook

Employment

Citigroup
Fraud Customer Service Representative
2013 - Present
Receive inbound telephone calls from Sears Mastercard and Storecard customers to assist with preventing fraudulent transactions on their credit cards. Make outbound telephone calls to cardholders...
Wells Fargo Home Mortgage
Loan Verification Analyst II
2010 - 2013
Received inbound telephone calls from mortgagers and used various Wells Fargo systems to respond to questions regarding their loans in various stages of modification. Review legal documents...
Citimortgage, Inc
Loss Mitigation/Negotiator
2008 - 2010
Assisted delinquent mortgagors with bringing their FHA mortgages current. Used ISYS, DRI and other Citi systems to review and prepare loan modifications, partial claims, special forbearances and...
Wells Fargo Home Mortgage
Title Representative
2008 - 2008
Cleared title for REO files. Conferred with foreclosure attorney’s and title companies to confirm title is clear. Confirmed vesting for properties via the investor Matrix. Forwarded title...
Bierman, Geesing and Ward, LLC
Real Estate Paralegal
2007 - 2008
Reviewed title work for foreclosure properties in Maryland, DC and Virginia. Contacted tax offices. Conferred with abstractors and lenders via email and telephone. Processed and researched...
Exit Realty Prosperity Group
Realtor
2005 - 2007
Sold and listed real estate properties in the Maryland area. Provided customer service and counseling to potential clients. Marketed listed properties through the Multiple Listing Service....
Liberty Tax Service
Tax Preparer
2004 - 2007
Prepared various personal income tax returns via computer, conferred with clients, answered telephones, faxed, filed and assisted clients with tax questions.
Citimortgage, Inc
Records Specialist
2005 - 2006
Pulled and filed various Citimortgage records. Forwarded files to various departments and updated the computer system with files received and checked out of the records department.
Citimortgage, Inc
Forclosure Processor
2005 - 2005
Assisted members of the foreclosure department with processing foreclosure files. Used various Citi systems, faxed, filed, copied and answered client and realtor questions in reference to the REO...
Coldwell Banker
Realtor
2003 - 2005
Sold and listed real estate properties in the Maryland area. Provided customer service and counseling to potential clients. Marketed listed properties through the Multiple Listing Service....
Wells Fargo Home Mortgage
Application Taker
2002 - 2003
Conferred with Home Mortgage Consultants on the telephone to take loan information, Updated counselors and borrowers on loan status, conferred with co-workers and closing agents to get documents to...

Education

Frederick Community College
Associates in Applied Science - Paralegal Studies
-
University of Maryland University College
Bachelor of Science - Paralegal Studies
-
Overview  |  Job History  |  Resume/C.V.

Keywords

Real Estate
Mortgage
Title
Data Entry
Foreclosure
Customer Service
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Identity
Username
Ellyell42
Type
Individual
Member Since
April 2014
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Ellyn B. | Elance

Ellyn B.