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Edward Lord | Elance
 
176985602337900
Last Sign-in: Jan 18, 2012

Edward Lord

Experienced CSR
   United States
  |   Belen, NM
  |  4:10 pm Local Time

Overview

Minimum Hourly Rate $11

Looking for An entry-level position with opportunity for advancement

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Skills (10)

Tested
U.S. English Basic Skills Test
My Score
avg
Passed
Computer Skills Test
My Score
avg
Passed
Call Center Skills Test
My Score
avg
Passed
Customer Service Test
My Score
avg
Passed

Service Description

CSR skills in multiple fields , adaptable and quick to learn

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Employment

Sitel
CSR
2004 - 2009
-- Resolved over the phone and online several different clients including PeoplePC Online, Blizzard Enter- tainment, Virgin Mobile, Choice Hotels, and DirecTv - Helping callers with...
Qwest
Operator
2002 - 2003
Placed local, long distance and International telephone calls Billed calls to various methods of payment Answered calls for Qwest, USLD, BellSouth, LCI International, SCC and numerous other...
AOL
Consultant
1995 - 2001
Handled Terms of Service issues with callers, made decisions on members accounts based on violations that occurred Registered new AOL accounts via phone, answered general questions regarding...

Education

SCCC
A.A.S.
1987 - 1991
Overview  |  Job History  |  Resume/C.V.

Keywords

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Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
elord61
Type
Individual
Member Since
January 2012
Elance URL
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0
Edward Lord | Elance

Edward Lord