Eman Mostafa | Elance
 
176985602337900
Last Sign-in: Aug 4, 2013

Eman Mostafa

Certified English-Arabic Translator
   Malaysia
  |   Sydney, New South Wales
  |  6:25 am Local Time

Resume/C.V.

A reliable certified English- Arabic translator who is able to provide you top-notch results taken in consideration tight deadlines. With nearly 9 years experience as a professional, detail-oriented and native Arabic translator/proofreader, I can help you spend less time worrying about your project but more time reaping its profits. I am well-travelled and have been exposed to different idioms, multi-cultural words and phrases which paves the way for me to handle any type of translation and deal with them as natural as my mother tongue.
Service Description
Bilingual Translation and proofreading (English-Arabic-English) in the following fields :
Finance, Business, Accounting, Legal, Forex, IT, Certificates, Marketing and much more.

Transcription (English and Arabic )

Voice Over ( Arabic)

I guarantee you that I will contribute to your business the best of what I have learned and will ensure providing you with unalloyed support and cooperation.
Education
Arab Professional Translators Society
Certified English Arabic Translator
2012 - 2012
Faculty of Alsun, Ain Shames University
Bachelor degree of English Language
1999 - 2003
Employment
ODesk Website
Freelance Contributor
2011 - Present
This is my Odesk profile. It contains a wealth of information, feedback and much more. . . . .https://www.odesk.com/users/~~eb5d226691655df8
FXOPEN
English Arabic Translator
2010 - Present
*Translate website content from English to Arabic. *Translate emails , internal memo and other translation as required.
OSN – Orbit Showtime Network
Retention Specialist
2007 - 2010
* Uses skills to retain current customers and services by explaining features and benefits. * Maintains customer records by updating account information. *Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. * Maintains financial accounts by processing customer adjustments. *Recommends potential products or services to management by collecting customer information and analysing customer needs. *Contributes to team effort by accomplishing related results as needed. Collating service issues, prioritising them and assigning the job to the appropriate person
Eastern Networks
Research Analyst
2005 - 2007
*Research: Identify data sources and conduct Internet-based, targeted research based upon approved plan. *Analyse data. Develop systems to ensure accuracy of the data. *Writing: Make recommendations about the format and content to be included in written reports. Develop report outlines. *Business Development: Participate in development team meetings. Collect background materials. effectively prioritise project tasks and schedules. *Communication Work with team members to ensure excellent communication with clients and fellow team members.
Ecco Contact Center
International Customer Service Representative
2004 - 2005
* Professionally and courteously handle inbound customer service and outbound calls. * Handling incoming requests from customers by e-mail or fax and managing their inquiries or requests. * Resolving customer support related issues and providing customer with proper solutions. * Research required information using available resources. * Transferring customer calls with complex inquiries to appropriate staff. * Providing customers with product and service information. * Completing call reports and logs, and researching billing issues.
Heliopolis Business Center
Freelance Translator
2003 - 2003
Translate from English to Arabic and vice versa such as legal documents, certificates and minutes of business meetings.
Payment Terms
None specified
Eman Mostafa | Elance

Eman Mostafa