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Emanuel Lopez | Elance
 
176985602337900
Last Sign-in: Aug 30, 2015

Emanuel Lopez

Virtual Assistant and Data Entry Expert
   Philippines
  |   Dumaguete, Negros Oriental

Overview

Minimum Hourly Rate $6

Thank you for viewing my profile! I am a detailed and thorough professional with over 9 years of Customer Service Experience -for 5 years in a "call center" environment. I am dealing with the customer's in the United States in America for 5 to 6 days a week and sometimes working for more than 8 hours a day. I am part of the last escalation department in our center and both inbound and outbound. I handled the following transactions like a credit card, sales, technical support etc. I was promoted as a subject matter expert (SME), team leader...

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Skills (5)

Tested

Service Description

Customer Service/ Virtual Assistant and Data Entry

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Employment

Qualfon philippines
Executive Resolution Department/Team Leader
2010 - 2015
I belong to the last escalation department, I do both inbound outbound calls, providing support to the customers issue. Process online purchase and refund transaction. I become a team leader of new...

Education

Negros Oriental State University
Bachelor Science Business Administration
2003 - 2007
Overview  |  Job History  |  Resume/C.V.

Keywords

Virtual assitant
data entry
Human resource
Project manager
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  • 12 months
  • Lifetime
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Identity
Username
eman_86
Type
Individual
Member Since
March 2015
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Emanuel Lopez | Elance

Emanuel Lopez