EMEA Studio | Elance
Last Sign-in: Nov 21, 2013

EMEA Studio

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About the Company

EMEA Studio is based in Europe - and we provide outstanding quality in both design and support, which are some of the true European virtues.

EMEA Studio aspires in providing our clients with a quality service no matter the size of the individual or business or the size of your budget. All services provided by EMEA Studio will meet the high standards you demand as we care about your business requirements as it is Our Business.

Wordpress Design that converts! The quality of our work is guaranteed by our reviews and portfolio.
Service Description
We work exclusively with businesses - if you are an agency, you better find someone else.
Awarded: 2008
Windows Deep Technical Support (3rd level)
2008 - Present
Windows Deep Technical Support for Hewlett-Packard (www.hp.com) Change management, planning and execution, defining and executing work orders to implement changes, customer contact on the projects/tasks , providing consulting, system management and implementation, availability and capacity management, research and develop technical solutions for HP customers. Deep system troubleshooting involving work from dissecting packet traces to memory dumps. Maintain the security of the OS on the servers for compliance with ISO 27001, working with Symantec ESM /VSM. My regular day at works consists of frequent meetings with customer representatives, Account Delivery Managers, security personnel and planning work orders for the 2nd line engineers. Our team is responsible for the BCP of our delivery center if a disaster happens, we are the ones who are familiar with the BCP and DRP procedures and the ones who will continue providing critical support to HP customers from a remote location thus we attend regular meetings to refresh this knowledge of the above procedures. We are responsible for determining risk to the customer's environment when there is a change to be done, communicate that risk to the customer and the possible solutions and ways to solve or minimize it.
Axway Inc.
Systems Engineer - Axway
2007 - 2007
Maintain the company's software (Secure Transport) based on OpenSSH and Java for large companies and backs such as Bank of America, PayPal, etc. Highly secure environments, requiring a lot of trust from the client to our company.
Mobiltel Inc.
Systems Engineer/Analyst
2006 - 2007
Maintain the Mobile Operator's Billing System, installed and distributed among 30+ Servers. Maintain the servers operation, release and patch management. SQL jobs.
Formula Telecom Solutions
Systems Engineer
2005 - 2006
Systems Engineer - Formula Telecom Solutions http://www.fts-soft.com Managed the company's billing system, installing it on site for the local Mobile Operator and maintaining 247 operation of all systems. Patching and Release management.
Alfatour PLC, http://www.alfatour.bg
Systems Administrator, Web Designer
2002 - 2005
Alfatour PLC, http://www.alfatour.bg My first employment back when I was a teenager, designed the company website back then and it stays the same up until today, which proves it's business readiness and quality. Managed the whole IT infrastructure of the 10 offices of the company in Bulgaria.
Year Founded
Number of Employees
Payment Terms
Non-refundable escrow of 30% in advance, no refunds after the work is completed if you decide to use it and / or keep it in any way.
EMEA Studio | Elance

EMEA Studio