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Emily T. | Elance
 
176985602337900
Last Sign-in: Apr 23, 2015

Emily T.

Customer Service, Business Administration Pro
   United States
  |   Ada, OK
  |  7:37 pm Local Time

Overview

Minimum Hourly Rate $11

Experienced customer service representative and personal assistant. I have the ability to multi-task several tasks at once, while also having the drive to make sure each task is carried out with perfection. I have work experience as a service/sales consultant, sales associate, general bookkeeper, accounts manager, personal/administrative assisntant, and customer service representative. I enjoy working/communicating with people, whether it be face to face, through email or phone, or on social media. I enjoy using technology and learning new,...

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Skills (10)

Tested
Customer Service
My Score
avg
Passed
Telephone Etiquette
My Score
avg

Service Description

Worked for 4 years as a service consultant in a dealership, assisted customers with every aspect of automotive repair by scheduling appointments, answering technical questions, arranging alternate transportation, providing customer service, and selling additional services needed. Also, performed personal assistant duties for a local, small business owner by handling correspondence (phone, email, text, letters), scheduled meetings arranged flights & lodging needs, recorded expenses in QuickBooks, entered customer & vendor contact info as well as sales data in Microsoft Excel, performed basic duties such as personal errands. Also, experience as a sales associate, accounts manager, secretary, and customer service representative. Recently started planning birthday parties and looking to branch out into weddings & other events.

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Education

East Central University
Bachelor's Degree in Business Administration
2004 - 2009
Fairview High School
Diploma
- 2003
Overview  |  Job History  |  Resume/C.V.

Keywords

Virtual Assistant
Data-Entry
Customer Service
Sales
Party & Event Planning
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
emily87_03
Type
Individual
Member Since
April 2015
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Emily T. | Elance

Emily T.