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Enner Villafuerte | Elance
 
176985602337900
Last Sign-in: Jun 15, 2012

Enner Villafuerte

Expert customer service
   Philippines
  |   Cabuyao , Laguna
  |  3:04 am Local Time

Overview

Im 28 years of age, took up computer technology, a two year technical course for computer hardware maintenance, I've worked with different companies since everything here is contractual, the companies will be Quality Assurance for prints at Tanduay Distillers a beverage/food company, Toll teller for Philippine National Construction Corp. (SLEX), Production Operator at Bayers, Outbound call center agent for The Resource Group, Inbound Sales agent for People support, and From 2007 to present Customer/Technical Service representative for TELUS...

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Skills (7)

Tested
VOIP Administration
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
Computer Skills
Computer Skills Test
My Score
avg
Passed
Customer Service
Customer Service Test
My Score
avg
Knowledge of Microsoft Office
Phone Support
U.S. Culture

Employment

Telus international philippines
Level 2 technical representative
2007 - Present
March 2010 - present Mentor/Tier 2 VOICE over IP Account Voice over internet phone which we handles technical assistance for our device (installation, porting in/out, call...
People support
E-rep
2007 - 2007
Erep Internet Service Provider Handles : Inbound calls for cutomers who will sign up for dial-up and dsl service Upselling for anti-virus etc..
The resource Group
Call center excutive
2006 - 2006
Act as an outbound call center agent, for a certain foundation doing solicitation calls, needs to gain/earn $25 dollars an hour for solicitation

Education

Philippine Science and Technology Center
Computer Technology
2000 - 2002
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
Enner0113
Type
Individual
Member Since
June 2012
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Enner Villafuerte | Elance

Enner Villafuerte