Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

EpicZone Tech | Elance
 
176985602337900
Last Sign-in: Aug 30, 2015

EpicZone Tech

24/7 - VA, Chat, E-mail, Phone, Data, Research
   Pakistan
  |   Lahore, Punjab
  |  6:43 am Local Time
One or more team members at EpicZone Tech are verified.  Learn More

Overview

Minimum Hourly Rate $6

EpicZone Tech provides Call Center, Data Entry and Customer (phone, chat & e-mail) Support Services in a highly professional and ethical manner. We offer technical support services, order taking, order processing and also outbound services (lead generation, verification, event planning etc). EpicZone Tech has worked for various clients throughout the U.S/UK / Canada in jobs pertaining to Voice, Non-Voice Services. We operate 24/7 and can work on any time-zones.

We continued to pride our self on the principles that laid the initial...

Read More »
Aug 13, 2015|Virtual Assistant|Private|Working
Jul 9, 2015|Customer Service|Private|Working
Jul 2, 2015|Virtual Assistant|Private|Working
Jul 2, 2015|Virtual Assistant|Private|Completed

View All »

Portfolio

Provided 24/7/365 - Customer Support Services
Worked for almost 3 Years and provided Level 1 & 2 Support via Live Chat, Email and...
ShiftPlanning own Humanity and we started providing Customer Support - late 2013.
Verified - tons of Data for Fortune 500 Companies
They rent unique places to stay from local hosts across the globe. Provided Customer...
Provided Email & Phone Support to Customers. During our tenure we served almost...
Provided Customer Support to Tenants via Whatsapp & Viber, Helped Tenants with...
Solely responsible to manage the E-commerce Store cum Gaming Zone. Our team of 3 Reps....
Provided 24/7/365 Live-Chat and Email Support for approx. 2 Years
Walmart based salon chain. Providing Live Chat Support & Surveillance of franchise...
Provided 24/7/365 Customer Support through Live-Chat and Phone. The second quarter of...
DLC owns CatsOut and extended the existing project to test things. We provided Customer...
Helped them with processing orders, returns, sales and generate reports being managed...
Provided 24/7 Live-Chat Support
Provided 24/7/365 Phone Support for the duration of 1 Year and registered an average of...
Helped them with Audio Transcription & handled their Billing by comparing Scheduled...
Helped them with their customer support via Live-Chat & processing Orders online.
Provided Customer Support to Customers (Students) about their queries on different...
We provided Customer Support via Live-Chat, Phone & Email.
Handled Customer Support. Moderate Wordpress Sites for multiple clients that includes...
We receive and handle order processing, inbound & outbound calls & emails,...
Our team multi-professional and multitasking agents handle talent booking,...
We follow up with marketing leads and encourage them to close the deals. We then...

Skills (20)

Tested
Computer Skills
Computer Skills Test
My Score
avg
Computer Technician Test
My Score
avg
English
English Speaking Test
My Score
avg
Customer Service
Customer Service Test
My Score
avg
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Windows XP Administration
Windows XP Test
My Score
avg
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
Email
Email Etiquette Certification
My Score
avg
Passed
Telemarketing
Elance
Elance
My Score
avg
Administrative Support
Administrative Assistant
My Score
avg
Medical Billing and Coding
Medical Billing
My Score
avg
Internet Marketing
Internet/Online Marketing
My Score
avg
Phone Support
Telephone Etiquette
My Score
avg
Microsoft Excel
Excel
My Score
avg
WordPress
WordPress
My Score
avg
Search Engine Optimization (SEO)
SEO
My Score
avg
Photo Editing
Adobe Photoshop
My Score
avg
Data Center Operations
Project Management
Customer support

Service Description

EpicZone Tech is a professional, skilled team with highly experienced & competent business developers, technical support representatives and an energetic sales team.

Our Advantages:

We work 24/7/365
Excellent Skills for the Customer Services
Qualified Staff with low cost
Astonishing Accents
Quick Learners
Excellent Listeners
Have the ability to understand the requirements of the clients
Power backups
High Speed Internet Connections
Well Know how to work on the Remote Desktops

The key services we offer are:

* E-mail Support
* Phone Support
* Live Chat Support
* Administrative Support
* Research
* Order Processing
* Good communication Skills
* Experienced Staff
* Natural Accents
* Professional skills
* Customer Support Expert
* E-mail Responses
* Bulk E-mailing
* Help Desk
* Toll Free Response
* Reliable Connectivity
* Backups
* Technical Support
* Data Entry (Word, PDF, Excel, MS Word)
* Credit Card Processing
* Lead Generation
* Virtual Assistant
* BPO
* 24/7 Availability

Our services includes: 24/7/365

Live Chat
Email Responses
Inbound Calls
Out bound Calls
Tele Marketing
Lead Generation
Order Processing
Proof Reading
Blogging
Web Researching
Marketing
Help Desk
Office Administration
Data Entry

No task is too big or too small for our company; if you have a business process to be outsourced, we have the capabilities to deliver it for you!

Read More »
Overview  |  Job History  |  Portfolio  |  Team  |  About the Company

Keywords

Transcription
Admin Support
Data Entry
Order Processing
Employment Verification
Customer Support
Phone support
VA
Live Chat Agent
Email handling
Business calling
Email Marketing
Data Mining
Helpdesk
Virtual Assistant
Company Snapshot
7
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
4.9
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
epiczonetech
Type
Company
Member Since
March 2011
Elance URL
Verifications
0
Team
Ali Subhani
Ali Subhani
Administrator
Tahir Tanveer
Tahir Tanveer
Administrator
Groups
EpicZone Tech | Elance

EpicZone Tech