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Sunil K. | Elance
 
176985602337900
Last Sign-in: Mar 8, 2013

Sunil K.

Expert in Technical Support & B.P.O. Operations
   India
  |   Barpeta Road, Assam
  |  9:08 am Local Time

Overview

Minimum Hourly Rate $8

Thanks for giving opportunity to introduce myself.

My name is SUNIL KALITA, as you can see on the head of my profile.
I am a skilled and experienced in Technical Support and B.P.O. Operations (Both Voice and Non-Voice Processes). I have excellent Communication Skills and Organized, Resourceful, personable and I am also having good communication skills, grip on comprehension and vocabulary in English, in both fiction and non-fiction.
I love reading & Writing Articles from Internet or Newspapers.

Apart from my creativeness in Academic...

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Apr 24, 2012|Other - Writing Services|$24|Completed

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Skills (10)

Tested
English Grammar
English
English Spelling
Adobe Photoshop
Call Center Skills
Computer Skills
Customer Service
Knowledge of Microsoft Office
Helpdesk
Microsoft Excel

Service Description

• Provide e-mail and chat support processes

• Evaluate Queries and respond accordingly.

• Deliver Technical Support to customers via email troubleshooting.

• Provide Voice and chat based troubleshooting support to customers over
remote software and resolve Technical queries based on customer’s query.

• Responsible for handling customers’ post registration technical queries, providing post-sale customer service.

Read More »

Education

PRIST University
Bachelor of Technology [ Computer Science]
-
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
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Identity
Username
er_sunilkalita
Type
Individual
Member Since
April 2012
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Sunil K. | Elance

Sunil K.