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Eric John Opao | Elance
 
176985602337900
Last Sign-in: Nov 24, 2012

Eric John Opao

IT Technical Support / Data Entry IT Asset / Admin
   Philippines
  |   Davao City, Davao

Overview

Minimum Hourly Rate $3

Motivated with my great desire to work and serve with honest intention. In view of this, I have the honor to apply any job offer with my capability that benefits with my degree or skills that I have. I have been an IT specialist/IT Asset for more than 6 years.
IT Specialist - Hardware/Software troubleshooting and maintenance
IT Asset - Have done also lots of DATA ENTRY works (inventory, data reports, Daily Logs and Trackers).



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Portfolio

Sample Template Major Incident details
Sample Template IT Floorwalk uploaded file at Google Docs, please click URL to view...
https://docs.google.com/spreadsheet/ccc?key=0ArQD2CDHKDrFdGxCRmpYdTY0dnNZUWc1TDVUTzROQnc
Sample Template MS Office Inventory uploaded file at Google Docs, please click URL to...
https://docs.google.com/spreadsheet/ccc?key=0ArQD2CDHKDrFdHVUZ1FPSzRNRXFUU1Vvb2xzWDNrbkE
sample template SW details uploaded file at Google Docs, please click URL to view...
https://docs.google.com/spreadsheet/ccc?key=0ArQD2CDHKDrFdDZLbVdORHdocVNXMFhXNm90dHdSenc

Skills (2)

Tested
Computer Skills Test
My Score
avg
Passed
Microsoft Excel 2003 Test
My Score
avg

Service Description

SERVICES OFFERED:
-Technical Support
-Customer Support
-Asset Management
-Data Entry
-Internet Research
-Technical/Customer Personal Assistant
-Email/Chat Support
-Word Processing
-Spreadsheet

TECHNICAL SKILLS:
Knowledgeable Computer Software and Hardware (OS, Antivirus, Email Clients, Network Technology, Firewall, Remote Software, VMware, Captive Portal and Others)
Data Networking Troubleshooting, Installation and Maintenance (LAN/WAN technology, router, switch, wireless AP, IP Cam, Time Server and Load Balancing).
Computer Software/Hardware Troubleshooting, Installation and Maintenance
Proficient in Microsoft Office Applications such as Word, Excel and Power Point
Knowledgeable on HTML
Proficient in documentation and communication (oral presentations, documenting reports, etc.)
Strong analytical ability

MANAGEMENT SKILLS
Management in planning and organizing the assigned job and handling it.
Reliable in delivering the expected and additional responsibilities assigned
Competent interpersonal skills and able to work harmoniously with a team
Flexible and can adapt easily
Focused on client satisfaction
Manage to work under pressure
Able to handle variety of people.


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Employment

Sutherland Global Services BPO
GTI IT Specialist
2010 - Present
Sutherland Global Services GTI IT Specialist: (Dec. 2010 - present) Technical experience with Windows Operating Systems, Active Directory, Virtualization technologies, Voice over IP and IP...
TTHI Trends & Technologies Holding Inc.
Onsite Technical Engineer
2006 - 2010
Assigned by Globe Telecom under agency (project base) currently under TTHI (Trends & Technologies Holding Inc.) assigned at Marco Polo Hotel Davao Technical support (troubleshoot) for...

Education

Ateneo de Davao University
Electronincs Communication Engineering
1998 - 2004
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Identity
Username
eric_5104
Type
Individual
Member Since
August 2012
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Eric John Opao | Elance

Eric John Opao