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Nerine A. | Elance
 
176985602337900
Last Sign-in: Apr 30, 2014

Nerine A.

Customer Service/Telemarketer/Appointment Setter
   Philippines
  |   Gapan, Nueva Ecija
  |  2:40 am Local Time

Overview

Minimum Hourly Rate $9

Motivated and self-driven Professional Freelancer for Customer Service, Telemarketing, Appointment Setting, Research and Virtual Assistance works. Proven communicator and team player. Maintained high quality results in my 6 years work experience.

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Feb 24, 2013|Telemarketing|Private|Working

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Portfolio

Worked as a Customer Service, Technical Support and Sales agent for Sykes Marketing...
Made B2C Outbound Market Research and Survey calls to USA for Dun & Bradstreet
Worked as Tier 1 Technical Support agent for AT&T Uverse then promoted to...
Made outbound calls for Optus Mobile, an Australian account where we sell mobile phones...
Made outbound calls to small businesses in South San Francisco to inform them about a...

Skills (5)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Sales
English
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Passed

Service Description

6 years Customer Service and Telemarketing experience.

Exceptional telephone personality, accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult clients.

Strong telemarketing skills in both Business to Business and Business to Customer arenas.

Independent and solid team member with excellent customer service abilities.

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Employment

Optus Mobile
Telemarketing/Sales
2011 - 2011
Contacted prospective customers in Australia by automatic dialing systems and other telecommunications technologies. Encouraged customers to sign up for mobile postpaid plans that includes the...
AT&T Uverse
Customer Service/Technical Support Representative
2008 - 2010
Respond to all customer inquiries and complaints regarding their telephone, TV, and internet subscription, making them very satisfied. Performed online troubleshooting: identified problems, gave...

Education

Wesleyan University - Philippines
Bachelor of Science in Nursing
2004 - 2008

Keywords

Telemarketing
Appointment Setting
Lead Generation
Sales
Customer Service
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
Erinne
Type
Individual
Member Since
March 2011
Elance URL
Verifications
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Nerine A. | Elance

Nerine A.