We are a small business with a small number of calls per month wanting to expand. at the moment we get between 10 to 20 calls per month. We need a admin support to answer any incoming calls professionally and take a detailed message, then email that to us to follow up. We would provide FAQs so they can be answered to potential customers.
Skills: customer service, telephone handling, telephone etiquette, email
“Lani has worked with us for a period of 5 months. We have found her to be extremely professional in her dealings with us and our clients. She is dedicated, flexible, and a very hard worker. She is always on time with her work, and keeps us informed of her progress. We highly recommend Lani.”