As a technical support/helpdesk employee, i have 15 years of experience in monitoring and maintaining the computer systems and networks within many organisations in a technical support role. some of I issues or changes:
forgotten passwords, viruses or email issues,
Tasks can include installing and configuring computer systems,
diagnosing hardware/software faults and solving technical problems,
either over the phone or face to face.
Some tasks i involved in include:
• Working with customers/employees to identify computer problems...
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