Kathleen Anderson | Elance
 
176985602337900
Last Sign-in: Aug 2, 2015

Kathleen Anderson

NYC Local and Virtual Worldwide Business Support
   United States
  |   New York , NY
  |  9:33 am Local Time

Resume/C.V.

NYC-based, experienced, friendly, motivated professional of VIRTUAL & onsite business services. Elance Member since 2004. 18+ yrs exp. in operations, project management, sales, administration, marketing, client / customer relations, web design and general office management. Readily available to help onsite locally in NYC as well.

Additional: project management, social media management, marketing, website development, travel arrangements, event planning, research, presentations, webinar management, CRM systems, organizing businesses to succeed!


Service Description

.... Project and team management
.... Research projects
.... Presentation design
.... Webinar facilitation
.... Email marketing
.... Shopping cart platform management
.... Client and customer service
.... Web design and maintenance
.... Web development
.... Ecommerce
Education
Saint Cloud State University
Bachelor of Science in Business and Real Estate
1985 - 1989
Employment
Agilaire, LLC
Partnership Liaision
2011 - 2015
Environmental data management company. Reporting to the CEO, responsibilities include managing the day-to-day operations around client and partner relations. Ensure partners and clients are fully supported and sales are fulfilled and executed. Prepare and present data management software and service proposals, quotes, with daily communication with existing and potential client relations. Maintain up to date information in companies CRM system, to ensure workflow and priority issues are addressed and necessary updates are received timely and accurately. Conducting new market research and developing strategies for approaching those new markets. Built and maintain the company’s website, blog and wiki. Assist and coordinate with industry trade shows and event planning.
National Youth
Office / Administration Manager
2007 - 2010
National Youth Recovery Foundation, Saint Paul, MN, 2007 - 2010 Managing the day-to-day operations including organized fundraising/award events, also hosted at the events while actively and successfully secured funding and grant opportunities for the nonprofit organization. Built the nonprofit’s website.
Walser
Marketing Director
2003 - 2007
Walser Automotive, Minneapolis, MN, 2003 - 2007 As a former client of the previous start-up company formed (former: CreditLink Technologies), was hired by Walser to implement the software we developed to create a stand-alone operation for this dealer group. Developed solid processes and workflows around credit and marketing operations. Orchestrated solid marketing campaigns, negotiated media buys averaging $12,000 per store location a month. Assisted in the strategy to implement a smooth transition for vehicle pricing, operational procedure and compensation structures for General Managers and sales staff throughout the enterprise to ensure employee motivation and maintain strong customer retention.
CreditLink Technologies
Operations and Marketing Director
2000 - 2003
Automotive Credit Superstore / CreditLink Technologies, St. Paul, MN, 2000 - 2003 From the ground-up, as a partner, developed a new exciting entity to support automotive dealerships nationwide around consistent non-prime credit and finance operations through the creation of processes and technology. Managed the development of the company’s proprietary automotive software, created training manuals, conducted media buys, developed consistent marketing and branding messages (including infomercials, commercials, print, store signage). Prepared and presented the necessary investment packages to create interest and secure rounds of funding from inside and outside industry related investors. First year results: $1.3 Million in gross revenue.
Payment Terms
None specified
References
Gregg White
SF, Operations Manager
Website redesign and maintenance.
Steve Drevik
Agilaire, LLC, President
Michael Miller
Centrix, Director
Director of National Accounts
Kathleen Anderson | Elance

Kathleen Anderson