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Tonya Lynn | Elance
 
176985602337900
Last Sign-in: Mar 17, 2011

Tonya Lynn

Experienced Executive looking for smaller projects
   United States
  |   Omaha, NE

Overview

I have a degree in Organizational Communication with a minor in English. My verbal and written communication skills are professional, concise, and accurate. I am looking for an opportunity to work from home with a flexible schedule.

I have been working for Elance for a year now, and am looking to take on some additional small projects.

Read More »
Mar 4, 2011|Other - Administrative Support|$34,557|Working
|
5.0
Jun 29, 2010|Resumes & Cover Letters|$50|Completed
|
5.0
May 16, 2010|Resumes & Cover Letters|$50|Completed
|
5.0
Mar 10, 2009|Other - Administrative Support|$28,352|Completed

View All »

Skills (6)

Tested
Microsoft PowerPoint
Business Writing
Management Skills
Microsoft Word
Call Center Skills
English Grammar

Service Description

Experienced in managing call center operations consisting of on site agents, home agents, and outsourced facilities. Proven results from the development of standardized processes and procedures for driving Customer Satisfaction. Skilled in writing proposals and RFP responses, along with development of sales materials for presentations. Experinced with MS office products Word, Excel and Powerpoint.

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Employment

PayPal
Director, Merchant Solutions
2004 - 2008
West Corporation
Director, Client Operations
1998 - 2004

Education

University of South Dakota
BA, Organizational Communication
1986 - 1990

Keywords

resumes
transcription
editing
business writing
My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
1
1
0
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
etrl
Type
Individual
Member Since
May 2008
Elance URL
Verifications
0
Tonya Lynn | Elance

Tonya Lynn