A trustworthy, hardworking, dependable and reliable professional who has a goal to provide quality yet affordable services to companies or individuals all around the world.
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An experienced Customer/Technical Service Representative who have helped many people through communication over the phone, sold products, created millions of customers' accounts, solved many customers' problems and answers millions of questions just to resolve different issues.
An experienced Data Encoder/Analyst with Data Conversion which had a role to edit, finalize...
Oct 17, 2012|Office Management|$0|Working
Offers services such us, data entry/analysis, admin/email/phone support, virtual/personal assistance and research(online or offline).
Worked for ACCUDATA, Inc.for almost four years, this is an international data entry company that has a branch based in Tacloban City, Leyte, Philippines, through the years of working with this company, I have learnt a lot things, professionalism, meeting deadlines, and quality and accuracy of work. Was able to develop my typing and data editing/analysis skills.
Worked for APAC Customer Services, Inc and EAGIS PeopleSupport as customer/technical service representative. The first, being a company based in Leyte with a client that provides satellite radio services, I was able to develop my confidence in communicating using the English language, was able to develop my customer service skills and patience, same as the latter. With these two companies, I was able to reinforce my professionalism, punctuality, and patience.
With these experiences, I grew as an effective, passionate, reliable person to work with. Learnt to accept advice to help myself grow and appreciate ones strengths and accepts weaknesses.
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Executive-Technical/Customer Service Rep
2011 - 2012
Generally provides services like, answering general queries/questions, helps with technical problems, checks order status, processes orders, creates accounts and sells products and services as well.
APAC Customer Services, Inc.
Executive-Customer/Technical Service Representativ
2010 - 2011
Receives calls from foreign customers, resolves technical issues with the products that the company are holding, answers general queries, creates accounts, register products, processes orders, and...
2006 - 2010
Roles include editing, checking,encoding data given by clients and submits finished work with quality and accuracy.
Worked with publications, books, articles and errata.