Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Leonisa J. | Elance
 
176985602337900
Last Sign-in: Sep 25, 2013

Leonisa J.

Provides Affordable yet World Class Services
   Philippines
  |   Borongan, Eastern Samar
  |  12:20 pm Local Time

Overview

Minimum Hourly Rate $3

A trustworthy, hardworking, dependable and reliable professional who has a goal to provide quality yet affordable services to companies or individuals all around the world.

An experienced Customer/Technical Service Representative who have helped many people through communication over the phone, sold products, created millions of customers' accounts, solved many customers' problems and answers millions of questions just to resolve different issues.

An experienced Data Encoder/Analyst with Data Conversion which had a role to edit, finalize...

Read More »
Oct 17, 2012|Office Management|$0|Working

View All »

Portfolio

Skills (4)

Tested
Call Center Skills Test
My Score
avg
Passed
Telephone Etiquette Certification
My Score
avg
Passed
Admin Support/VA/PA
Data Enry

Service Description

Offers services such us, data entry/analysis, admin/email/phone support, virtual/personal assistance and research(online or offline).

Worked for ACCUDATA, Inc.for almost four years, this is an international data entry company that has a branch based in Tacloban City, Leyte, Philippines, through the years of working with this company, I have learnt a lot things, professionalism, meeting deadlines, and quality and accuracy of work. Was able to develop my typing and data editing/analysis skills.

Worked for APAC Customer Services, Inc and EAGIS PeopleSupport as customer/technical service representative. The first, being a company based in Leyte with a client that provides satellite radio services, I was able to develop my confidence in communicating using the English language, was able to develop my customer service skills and patience, same as the latter. With these two companies, I was able to reinforce my professionalism, punctuality, and patience.

With these experiences, I grew as an effective, passionate, reliable person to work with. Learnt to accept advice to help myself grow and appreciate ones strengths and accepts weaknesses.

Read More »

Employment

AEGIS PeopleSupport
Executive-Technical/Customer Service Rep
2011 - 2012
Generally provides services like, answering general queries/questions, helps with technical problems, checks order status, processes orders, creates accounts and sells products and services as well.
APAC Customer Services, Inc.
Executive-Customer/Technical Service Representativ
2010 - 2011
Receives calls from foreign customers, resolves technical issues with the products that the company are holding, answers general queries, creates accounts, register products, processes orders, and...
ACCUDATA, Inc.
Data Analyst/Encoder
2006 - 2010
Roles include editing, checking,encoding data given by clients and submits finished work with quality and accuracy. Worked with publications, books, articles and errata.

Education

Asian Development Foundation College
Associate of Computer Technology
2007 - 2011
Leyte Normal University
Bachelor of Elementary Education
2004 - 2006
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Admin Support
Customer Service
Writing
Transcription
Order Processing
Web Research
Email/Chat
Data Entry/Analyst
Phone Support
Communication Skills
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
eunice1986
Type
Individual
Member Since
September 2012
Elance URL
Verifications
0
Leonisa J. | Elance

Leonisa J.