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Evi M. | Elance
 
176985602337900
Last Sign-in: Feb 18, 2016

Evi M.

Expert Customer Service, Project Manager
   Greece
  |   Athens, Attica
  |  12:16 am Local Time

Overview

Minimum Hourly Rate $12

A highly experienced Account Manager & Customer Services Executive who has demonstrated the ability to lead diverse teams of professionals to new levels of success in a variety of highly competitive international markets and fast paced environments.
Strong analytical and business qualifications with successful track record of more than 10 years of hands-on experience in complex customer service operations, localizations, translation, project management and reporting strategies.
Successful management and leadership experience with a...

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Apr 14, 2015|Creative Writing|$30|Completed
|
5.0
Jan 8, 2015|Customer Service|$256|Working

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Portfolio

Skills (10)

Tested
Customer Service
Customer Service
My Score
avg
Passed
Sales
Outbound Sales
My Score
avg
Passed
Marketing
Translation English Greek
Project Management
Project Management
My Score
avg
Passed
Management Skills
Microsoft Excel
Microsoft Word
Business Writing
Computer Skills

Service Description

24/7 365 days per year

Customer Service

Personal Assistant

Project Management

Sales

Business Development

Localization

Translation

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Employment

mybet
Account Manager
2015 - Present
Actus
EMEA Business Development
2015 - 2015
Cassava Enterprises
VIP Account Manager
2011 - 2014
Based in Gibraltar, Cassava Enterprises is the leader of online gaming industry providing online casino, poker, sports and bingo solutions. VIP ACCOUNT MANAGER B2B September 2011 –...
Self-Employed
Translations, Localization, Project Management
2009 - 2012
Since 2009 and in parallel with my daily job, I am working as a freelance translator, specialized in Localization and Project Management (Outsourcing). FREELANCE TRANSLATOR May 2009 –...
Cassava Enterprises
Shift Supervisor-Call Center
2011 - 2011
As Shift Supervisor, I was responsible for the smooth team coordination and cooperation, resource planning, managing difficult interactions and all necessary activities in order to meet or exceed...
Cassava Enterprises
Customer Support Representative-Call Center
2010 - 2010
Multifunctional operational role within the customer service department. Duties: • Provide the highest level of support to members via email, phone and live chat on a range of issues; such as...
Cosmopolitan Magazine
Personal Assistant
2004 - 2008
Cosmopolitan Magazine, Athens, Greece. (Successful Women’s Magazine following guidelines from the US Cosmopolitan HEARST Periodical). PERSONAL ASSISTANT to the HEAD FASHION EDITOR...

Education

University of Surrey
MA in Translation Localization Project Management
-
The American College of Greece-Deree College
Bsc in Psychology
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Identity
Username
EviMi1
Type
Individual
Member Since
January 2015
Elance URL
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Evi M. | Elance

Evi M.