As a customer service representative and worked as a technical support representative:
Performed on-line troubleshooting: identified problems, gave technical advice, filed service requests, and followed up on scheduling.
Participated in spirited telemarketing campaigns to existing accounts regarding new services and promotions
Responded to customer inquiry calls, quickly assessing the customer's needs and problems in order to deliver an ideal solutions.
Energetic and hardworking with the ability to adapt the environm
As a customer service representative and worked as a technical