Faith Grace | Elance
Last Sign-in: Nov 13, 2015

Faith Grace

  |   Nairobi, Nairobi Area
  |  3:59 am Local Time


Information Systems graduate. Full time freelancer offering Administrative Support well versed in EXCEL, DATA ENTRY, Web Research, Web Scraping, PDF, Microsoft Office and Database Management. My duty is to provide excellent administrative support, by doing so, I always make sure to give my clients satisfactory work and on time.

Service Description
I have been in the Administrative sector for more than 5 years. My duty is to provide excellent administrative support, by doing so, I always make sure to give my clients satisfactory work and on time. Offer proficiency in EXCEL, DATA ENTRY and VIRTUAL ASSISTANT. Excellent comprehension and keen to detail, dedicated, motivated, dependable, adaptable team player. I also have a Diploma in Information Systems.
E-Business Solutions Ltd
Transcription Level I
Awarded: 2005
Multimedia University College of Kenya
Diploma Management of Information Systems
Awarded: 2004
Institute for Management of Information Systems
Membership by Institute of Management of Informati
Awarded: 2004
E-Business Solutions
Transcription Level 1
2005 - 2005
Multimedia University of Kenya
Information Technology and Systems
2002 - 2004
Chinabuy Kenya
Customer Service Representative.
2015 - Present
-Attracts potential customers by answering product and service questions; suggesting information about other products and services. -Opens customer accounts by recording account information. -Maintains customer records by updating account information. -Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. -Maintains financial accounts by processing customer adjustments. -Recommends potential products or services to management by collecting customer information and analyzing customer needs. -Prepares product or service reports by collecting and analyzing customer information. -Contributes to team effort by accomplishing related results as needed.
Patriot Memory
Pricing comparison / Database Administrator
2013 - 2014
Weekly price comparison on E-Commerce sites, e-Tail. Product Description Database Maintenance.
Sloarch Wiki
Wiki Data Entry
2013 - 2013
Create approximately 100 entries on a wiki platform from information provided. Sorting information appropriately and being able to follow established format.
Maudhuy Inc.
Online Research/Article Writing
2012 - 2013
Online Research/Article Writing LLC
2012 - 2012
Transcribe Movies for Closed Caption
Kapa Oil Refineries LTD
Purchase Assistant
2009 - 2011
Kenya National Bureau of Statistics (KNBS)
2009 - 2009
Patnox Systems Limited
Systems Administrator
2007 - 2009
Use Linux and Windows environments and also programming using MYSQL. Created an online advertisement by use of Dream Weaver software and Web pages. Work to deliver applications and websites within the framework of the software development life cycle or website
Kenya National Examinations Council
Data Entry Clerk
2007 - 2008
Leancal Trading Ltd/Telecentre
Computer Operator/Cyber Manager
2005 - 2006
Rukuriri Tea Growers SACCO Ltd
System Developer
2004 - 2004
Payment Terms
None specified
Faith Grace | Elance

Faith Grace